Bench Area Ambulatory Mgr
About The Position
The primary job responsibility is to assist in the management of an assigned ambulatory sites Environmental Services Department under the direction and guidance of the Ambulatory Area Manager or Ambulatory Regional Director. Specific responsibilities include work scheduling of all department personnel, establishing and enforcing work standards in conjunction with the Area Manager/Regional Director, monitoring overall inventory/equipment usage, troubleshooting/problem solving, orientation/training of Department Staff, customer relations, and special project work as requested. The purpose of this role is to prepare the incumbent to assume the operational duties of a department through hands-on training and managerial experience under the direction of an experienced Area Manager.
Requirements
- Ambulatory
- EVS Healthcare
- Floorcare
- Payroll
- Previous Director
- P&Ls
- Training
- Union
- High school diploma required.
- Must have one to three years of supervisory experience in a service-related field with high customer/client contact.
- Ability to analyze and interpret financial and other data.
- Demonstrated proficiency with general business acumen.
- Excellent interpersonal skills.
- Strong service/quality attitude.
- Ability to plan, organize, prioritize and achieve effective time management.
- Ability to work under pressure and meet established goals and objectives.
- Strong public speaking skills.
- Sense of urgency and ability to meet deadlines; self-directed.
- Employees in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment at Xanitos, absent a legally required Medical or Religious exception, and are required to report their vaccination status and upload proof of vaccination via a secure online portal.
Nice To Haves
- College degree or equivalent work experience preferred.
- Strong leadership skills and experience leading and managing a team of 50+ FTE's
- Customer service minded individuals
- Strong communication skills
- Multi-Site Management experience
- Willingness to adapt and learn new systems and how to utilize and respond to electronic response tickets
- Ability to communicate effectively via in person or Teams meetings with Clients
Responsibilities
- Demonstrates ability to oversee systems and processes to ensure operational objectives are achieved.
- Support Regional Director and Area Manager in conducting formal rounds with clients.
- Provide exceptional customer service including timely notification of priorities to Regional Director and communicate with clients as needed.
- Be able to conduct, daily, weekly and monthly calls with team and clients if required.
- Assumes responsibility for all payroll reporting and updates on employee files.
- Assumes responsibility of scheduling staff appropriately within budgeted hours.
- Ensure that staff receives proper orientation, initial training, and ongoing education.
- Discipline associates when necessary, according to progressive disciplinary guidelines.
- Provide individual guidance and motivation to staff to enable each one to perform to their fullest potential.
- Schedule and organize various activities such as, but not limited to, meetings and travel itineraries.
- Demonstrate quality leadership in meeting performance plans.
- Performs additional duties as assigned
- Must have reliable transportation to travel to all client locations.
Benefits
- Medical
- Dental
- Vision
- Life, Accident, and Disability Insurance
- 401k Retirement Plans
- Employee Assistance Program (EAP)
- Employee Wellness Program
- Commuter Benefits
- Shoes for Crews Reimbursement
- Paid Time off including Vacation, Sick, Holidays, Elective Holidays, Bereavement, Parental Bonding, Volunteer Day and Jury Duty.
- Employee Discounts to Theme Parks, Theaters, Sporting Events, Movies and More
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
