CRC Benefits - BenAdmin Coordinator (Remote)

CRC Group • Remote - Texas, TX

3d • Remote

About The Position

The BenAdmin Coordinator implements clients/groups as well as brokers into CRC Benefits via BenAdmin systems. This role will provide comprehensive assistance with internal sales teams and external clients over insurance systems, automating group implementation and enrollment. This is a remote role. Our teams are able to collaborate using video and screen sharing technology which means you'll feel like you’re part of the team while also enjoying the convenience of working from home. At CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits has earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.

Requirements

• HS Diploma or GED equivalent (required)
• Experience with Microsoft office products including Word, Excel and Outlook as well as web browsers
• Strong written and verbal communication skills
• Ability to work with others on projects
• Communicate effectively with all levels of internal and external personnel - verbally, in writing, and video meetings/calls

Nice To Haves

• Health insurance or general agency experience (preferred)
• Has demonstrated experience in a client facing role (preferred)
• Working knowledge or BenAdmin systems preferred

Responsibilities

• Actively engages with Benefits Administration system to complete new and renewing account installation including the set-up of group demographics, benefits plans/rates, employee census data and integrations.
• Provides assistance to internal and external clients with basic BenAdmin Q&A, reports, troubleshooting and data questions.
• Consistently achieves or exceeds established SLA expectations on individual performance.
• Utilizes all tools and formats in the day-to-day management of case workload.
• Ensures all data is current and accurate.
• Builds strong partnerships with technical and service teams to enhance learnings, triage issues and Q&A’s.
• Actively participate and attend meetings/trainings and apply gained knowledge to day-to-day processes.
• Other duties as assigned by manager.
• Ability to work occasionally longer hours/weekends during peak business periods.
• Ensures all imposed deadlines are met.

Benefits

• medical, dental, vision, life, disability, and AD&D insurance
• tax-advantaged savings accounts
• a 401(k) plan with company match
• generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more
• restricted stock units
• a deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED