BenAdmin Connections Specialist

Amwins•Santa Ana, CA

13d•Onsite

About The Position

Amwins is seeking an experienced BenAdmin Connections Specialist to join their Benefits Technology team. This client-facing role is responsible for managing electronic data integrations between insurance carriers, benefits administration platforms, and payroll systems. The goal is to ensure seamless and accurate benefits data exchange for broker partners and their clients. The ideal candidate will have deep expertise in carrier and payroll integrations, proficiency with leading BenAdmin platforms, and the ability to act as a subject matter expert for brokers and internal teams.

Requirements

4+ years of experience in benefits technology with a strong focus on carrier and payroll integrations, BenAdmin platform configuration, and system administration.
Proven hands-on expertise with one or more leading benefits administration platforms, including Employee Navigator, Ease, bswift, Benefitfocus, PlanSource, ADP, or comparable systems.
Demonstrated experience managing EDI file testing, troubleshooting data transmission issues, and resolving eligibility and enrollment discrepancies across multiple carriers and broker partners.
Strong working knowledge of employee benefits plan structure, eligibility logic, and compliance standards including ACA, COBRA, and HIPAA.
Proficiency in Microsoft Excel for data mapping, validation, and structured analysis.
Exceptional communication skills, with the confidence and clarity to work directly with brokers, carriers, and internal stakeholders.
Highly organized with the ability to manage multiple concurrent integration projects in a fast-paced environment.
Collaborative, team-oriented mindset with experience mentoring or coaching junior colleagues.

Nice To Haves

Employee Navigator experience is a strong plus.

Responsibilities

Lead the end-to-end management of electronic data connections between carriers, benefits administration platforms, and payroll systems, from kickoff through testing and go-live.
Partner with internal payroll integration teams to ensure complete and reliable data connectivity for broker clients.
Serve as an internal authority on BenAdmin platform configuration and carrier connectivity, reviewing carrier structure documents against platform builds.
Identify configuration gaps and provide guidance to ensure benefit administration systems align with carrier requirements.
Drive the testing of carrier connections and EDI feeds, leading discrepancy resolution efforts across carriers, payroll platforms, and BenAdmin systems.
Generate and maintain discrepancy reports, investigate eligibility and enrollment data inconsistencies, and ensure full integration accuracy before client go-live.
Act as the primary point of contact between account managers, brokers, clients, BenAdmin platforms, payroll teams, and carriers.
Communicate integration timelines, surface risks, and deliver clear resolution strategies.
Translate technical integration details into actionable guidance.
Contribute to the continuous improvement of integration processes, documentation, and best practices.
Mentor junior team members and help elevate the overall capability of the integration team.