Belonging and Engagement Initiatives Coordinator

City of Charlotte•Uptown, IL

8d•Onsite

About The Position

Welcome to the City of Charlotte. Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents. Our guiding principles include: Attracting and retaining a skilled and diverse workforce, Valuing teamwork, openness, accountability, productivity, and employee development, Providing all customers with courteous, responsive, accessible, and seamless quality services, Taking initiative to identify, analyze, and solve problems, Collaborating with stakeholders to make informed decisions. The primary purpose of this role is to advance and elevate the City of Charlotte’s Belonging & Engagement strategy and Initiatives by connecting and assisting city staff and leaders with services such as training, consultancy, resource groups, and outcomes reporting.

Requirements

High School diploma or equivalent and three years of relevant work experience.
Experience developing training modules for/with adult learners
Data management
Networking
Event Planning
Requires the ability to effectively communicate with a variety of audiences through an assortment of mediums, written reports, presentations, and open discussion settings
Excellent interpersonal and relationship building skills
Demonstrated team building, leadership, and professional achievement
Critical thinking and problem-solving skills, as well as initiative, innovation, and willingness to learn
Self-direction
Ability to build and lead effective programs
Ability to work with others who want to build an inclusive and vibrant city
Proficiency in Microsoft Office Suite

Nice To Haves

Experience in conflict management
Experience developing teams and coaching
Effective facilitation and negotiation skills
Demonstrated experience in initiative development, coordination, and measurement
Experience with financial systems, including procurement cards and MUNIS, preferred
Demonstrated ability to work across lines of difference and with multiple demographic groups including but not limited to BIPOC communities, LGBTQ+ communities, disability communities, newcomer, and immigrant communities, etc, strongly preferred

Responsibilities

Assist with developing and conducting issue specific training modules to advance understanding across the organization.
Assist in developing training strategies to advance employee belonging and engagement.
Assist in tracking the City of Charlotte’s Inclusion Training efforts and participants.
In coordination with the Innovation & Technology Data Team, work with the Belonging & Engagment Initiative Manager to identify and track belonging and engagement outcome measures across the organization.
Maintain records, files, documents and develop and maintain key metrics and data regarding initiative progression for internal and external audits.
Support the development and implementation of identity-based Employee Resource Networks
Edit/publish an annual calendar of culturally significant dates for the organization
Organize, participate in, and coordinate events to celebrate and/or bring awareness to culturally important dates and history months.
Work collaboratively across City departments on the implementation of inclusion initiatives.
Steward a steering team of City employees to guide participation in community events such as Charlotte Pride, Hola Festival, the Martin Luther King Jr Day Parade, the Dragon Boat Festival, among others.
Represent the Belonging & Engagement Team on cross-organizational teams as identified, such as serving as liaison to the City’s ADA and Language Access implementation teams.
Manage administrative duties and financial activities for the Belonging & Engagement Initiatives Team, including processing invoices and purchase orders, submitting and monitoring contracts, reconciling purchasing cards, and completing travel reimbursement.
Manage logistics to include handling training events and meetings ranging in size from individual classes to ongoing initiative sessions. Such logistics include classroom and equipment set up, food purchases and prep, ordering materials and supplies, and process corresponding invoices.
Assist with marketing and communications materials for the Belonging and Engagement Initiatives Team activities such as monthly newsletters, PR for Initiatives, etc.
Conduct other duties as assigned by the Belonging and Engagement Initiatives Manager.