Bellperson (Full-Time)

Hilton • New Orleans, LA

1d • Onsite

About The Position

As a Bellperson, you will play a key role in delivering exceptional guest service by assisting with luggage, guiding guests, and responding to their needs promptly and courteously.

Requirements

• Must be able to operate property-designated vehicles for guest transport.

Responsibilities

• Greet and escort arriving and departing guests to and from their accommodations.
• Retrieve, transport, and properly store guest luggage according to hotel guidelines.
• Inspect guest rooms and familiarize guests with room features and amenities.
• Respond to guest inquiries and requests promptly, professionally, and courteously.
• Keep management and leadership informed of any relevant guest feedback or operational issues.
• Ensure timely delivery of messages, faxes, and other communications throughout the day.
• Assist with room moves, special luggage deliveries, and main lobby/front door coverage as needed.
• Safely operate property-designated vehicles for guest transport, including to local airports when required.
• Maintain the appearance, functionality, and upkeep of bell equipment and storage areas.

Benefits

• Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana
• Dental & Voluntary Insurance – SunLife
• Flexible Spending Account (FSA) – Through WEX
• 401(k) Retirement Plan – Fidelity, with up to 5% employer match
• Employee Assistance Program (EAP) – ComPsych
• Free Team Member Meals
• Discounted Parking
• Property Discounts – Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement
• Guild Education Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed