Bellperson - FT

Bartell Hotels, a CALP•San Diego, CA

6h•Onsite

About The Position

Bellperson - FT About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. Bartell Hotels is an equal opportunity employer. Primary Objective of Bellman Position To serve hotel guests during their stay by making it easier and more enjoyable to arrive, check in and stay at the property.

Responsibilities

Welcomes and escorts guests upon arrival; exhibits courteous manners in accordance with Bartell Hotels standards.
Assists guests with baggage to/from the Front Office and/or Guest Rooms
Increases guest-utilization of hotel facilities by promoting hotel restaurants and other services and facilities to guests
Maintains working knowledge of hotel, in-house facilities, and local information to respond to guest questions in these areas as required
Stores and receives guest baggage when requested; issues completed claim checks to guests when storing baggage
Contacts local ground transportation, assisting guests as needed into vehicle
Delivers phone messages, mail or packages, candy, telegrams, flowers, etc., to guest rooms
Collects and returns outgoing guest laundry and dry cleaning
Pages guest in lobby or other areas of the hotel as needed
Maintains the upkeep and appearance of the hotel lobby, entrance, and baggage storage areas, to include light cleaning
Contributes to the overall security of the hotel by reporting any unusual occurrences to security
Reports entrance of unauthorized, undesirable, or suspicious people to security
Turns lost articles to "Lost and Found"
Transport hotel guests to Airport and/or local attractions in company vehicle
Drive company vehicle to the corporate office for inter-office mail delivery/pick-up
Other duties may be assigned as needed