Bellperson - HALL Arts Hotel

Coury HospitalityDallas, TX
Onsite

About The Position

HALL Arts Hotel is hiring for a Bellperson. You should join our team if you believe... That arrival and departure are the most memorable parts of a guest's journey. That hospitality starts the very second a traveler steps out of their car. That a warm smile and a helping hand can instantly change a guest's day. That details matter, from handling luggage safely to sharing the best local spots. That strong communication with the Front Office and Valet keeps the lobby flowing smoothly. That every guest story is unique, and you get to write the first chapter.

Requirements

  • Previous customer service or hospitality experience preferred.
  • Strong knowledge of the local area, city layout, and top attractions.
  • Ability to communicate clearly, politely, and professionally with all guests and leaders.
  • Strong organizational and time-management skills to handle multiple arrivals at once.
  • Ability to work flexible hours, including weekends, evenings, and holidays.
  • Bilingual communication skills preferred, but not required.
  • Ability to stand and walk for extended periods throughout the shift.
  • Ability to lift, carry, push, and pull heavy luggage, carts, and packages regularly.
  • Ability to move quickly between the front drive, lobby, guest floors, and storage areas.
  • Ability to work in varying weather conditions on the front drive when needed.
  • Ability to work in a fast-paced hotel environment while maintaining professionalism.

Nice To Haves

  • Bilingual communication skills preferred, but not required.

Responsibilities

  • Greeting arriving and departing guests with genuine warmth and enthusiasm.
  • Escorting guests to their rooms and introducing them to hotel amenities and features.
  • Assisting guests with heavy luggage, packages, and proper storage solutions.
  • Answering questions about the hotel, local attractions, dining, and city highlights.
  • Jumping in to assist the Front Desk or Valet during busy peak hours.
  • Partnering with Housekeeping to ensure seamless room readiness and luggage delivery.
  • Keep the lobby clean, organized, and welcoming.
  • Creating a positive first impression that sets the tone for an exceptional stay.
  • Taking pride in the fast-paced energy of a bustling hotel lobby.
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