Bellperson, Guest Services

Makeready LLC • Dallas, TX

4d

About The Position

The Bellperson provides warm, professional guest service at The Adolphus, a 407-room downtown hotel. This individual welcomes guests from their arrival through departure, maintains knowledge of hotel happenings to answer guest questions, and helps guests feel at home. The role includes escorting guests to their rooms, handling luggage and deliveries, explaining room features, and remaining available in the lobby to assist guests.

Requirements

• Ability to lift at least 50 pounds.
• Approachable and professional personality.
• Ability to read guests and anticipate their needs.
• Ability to walk and stand for extended periods.

Responsibilities

• Escort guests to their rooms and deliver luggage, messages, packages, and other hotel items for their convenience.
• Engage with guests in a friendly, professional, and warm manner.
• Ensure guests are familiar with room features upon arrival, such as the thermostat.
• Maintain a presence in the lobby and offer assistance when not delivering items to guest rooms.
• Stay informed about hotel happenings to answer guests’ questions.
• Welcome guests from the time they arrive until their departure.

Benefits

• Flexible PTO and PTO exchange.
• Comprehensive medical, dental, and vision coverage for eligible team members.
• Parental leave.
• Pet insurance.
• Company-matched dependent care and 401(k).
• Student loan repayment support.
• Additional benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed