Bellperson | Hotel DUPONT | Wilmington, DE

PM New • Wilmington, DE

20h • Onsite

About The Position

Welcome every guest. Represent a legacy. Be part of something extraordinary. You understand that a great stay begins the moment a guest walks through the door. You take pride in being that first impression, setting the stage for an experience worthy of a legendary property. At HOTEL DU PONT, every interaction is an opportunity to create something memorable.

Requirements

• Natural people-person who finds genuine joy in making others feel welcome
• Polished, attentive, and able to engage guests and team members with warmth and professionalism at all times
• Resourceful and responsive, with the ability to fulfill guest requests, including challenging ones, in a timely manner
• Physically able to stand, walk, carry, and lift up to 50 pounds, and comfortable navigating stairs throughout a shift
• Flexible with scheduling, including evenings, weekends, and holidays
• A High School diploma or equivalent is required

Nice To Haves

• Prior guest-facing hospitality experience is a plus

Responsibilities

• Greet every arriving and departing guest with a warm welcome, using their name to create a personal connection from the very first moment
• Escort guests to their rooms, assist with luggage, and ensure they feel fully at home in the hotel
• Store and retrieve guest luggage for both day visits and overnight stays
• Share your knowledge of the hotel's amenities, services, and the surrounding Wilmington community, offering dining and entertainment recommendations with confidence
• Serve as an ambassador for HOTEL DU PONT and the city we are proud to call home

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED