Part-Time Bellperson Hotel Saint Louis
About The Position
The Bellperson is responsible for being the most outgoing and welcoming associate as guests arrive and depart the hotel. This role requires maintaining an impeccable grooming appearance and work uniform, assisting guests with luggage, and staying posted at the front entrance to greet guests. The Bellperson must be able to stand for long periods of time and go above and beyond to provide a minimum Four-diamond level service to each and every guest. Additionally, the role involves supporting the guest services team, answering guest questions, providing directions and information about hotel facilities, reporting safety hazards, and knowing all safety and emergency procedures. Adherence to department and attendance policies, as well as attending all required meetings, is also part of the responsibilities.
Requirements
- Previous valet experience
- A valid driver’s license
- Excellent Communication skills- both verbal and written
- Excellent organization and time management skills
- Good interpersonal skills
- Excellent listening skills
- Ability to work well as a team as well as individually at times
- Ability to read, speak, write, and understand English
- Ability to multi-task in a high paced environment
- Must be adaptable and flexible to change
- Ability to work a flexible schedule
- Must be able to work weekends and holidays
- Ability to remain calm and professional at all times
- Ability to work under varying weather conditions
- Ability to make quick decisions and possess good judgment
- Ability to drive both automatic and manual transmission vehicles
Nice To Haves
- Previous customer service experience in a high-volume setting
- Clean driving record
Responsibilities
- Be the most outgoing and welcoming associate as guests arrive and depart the hotel
- Maintain an impeccable grooming appearance and work uniform
- Assist guests with luggage
- Stay posted at the front entrance to greet guests
- Provide a minimum Four-diamond level service to each and every guest
- Support all of the guest services team and assist guests with any questions they may have
- Respond to all guests for assistance, directions, and facilities information
- Report all safety hazards and suspicious persons
- Know all safety and emergency procedures and your role in assisting during these times
- Adhere to strict department and attendance policies
- Attend all required meetings
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
