Bellperson & Valet (Part-Time)

Hilton Grand Vacations•South Lake Tahoe, CA

6d•Onsite

About The Position

In search of a Bellperson & Valet with a friendly personality who enjoys being outdoors and is excited to join our team and WOW each guest. Bellperson & Valet Attendants are the first to greet and escort owners/guests and get the pleasure of ensuring guest happiness!

Requirements

Current and valid State Driver’s License
6 months +of Customer Service experience
Self-starting personality with an even disposition
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds.
Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations.

Nice To Haves

1-3 years prior Bellperson & Valet experience
Resort and Hotel hospitality industry experience

Responsibilities

Greet & assist every guest building a memorable arrival and departure experience.
Know and use members names, preferences, and routines. Develop a personal connection with each member.
Provides instructions regarding the amenities of the room and property services and activities provided for guests' use.
Retrieving, transporting, organizing and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions). Assisting guests with directions. arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors. Record advance transportation request as needed; communicate parking procedures.
Maintain awareness of undesirable persons on property premises and reports any problems or unusual activities to management, being a Safety & Security advocate.
Special projects as directed by leadership; responding to all guest requests to ensure client satisfaction; Willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.