Bellperson Part-Time

Hilton Grand Vacations•Las Vegas, NV

2d•Onsite

About The Position

Join the team at Hilton Grand Vacations on the Boulevard as Bellperson and be a part of one of the most outstanding and family-inspired Las Vegas timeshare resorts. Located on the north end of the Las Vegas Strip, our 1228-room resort boasts of large multi-bedroom suites and a stunning design! Our Bellperson greets and escorts owners/guests to rooms ensuring guest happiness and to ensure their stay is off to an excellent start. You will get to be the first person our owners interact with at the property.

Requirements

6 months Customer service experience
Self-starting personality with an even disposition
Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions
Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations

Nice To Haves

1+ years prior Bellperson experience
Resort, Hotel hospitality proven experience

Responsibilities

Supervises property entrance and accepts guest arrivals.
Greets and assists Owners and guests transporting and/or securing their luggage appropriately.
Deliver messages and assist with room move requests, grocery deliver and other deliveries.
Reports any problem or unusual activities to management.
Ensures an organized, safe and clean front entrance and lobby area.
Carries out reasonable requests by management including assisting other departments when needed.
Know and use members names, preferences, and routines and develop a personal connection with each member.
Provides instructions regarding the amenities of the room and property services and activities provided for guests' use.
Delivers messages, express check-out folios, newspapers, and other requested items.
Retrieving, transporting, organizing, and storing of luggage in designated area.
Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
Special projects as given by leadership; responding to all guest requests to ensure client happiness.
Other duties as assigned.