Bellman - PT - HBR

GRAND PACIFIC RESORTS INCPrinceville, HI
$20 - $21Onsite

About The Position

Would you like to be a part of a team that helps our guests have an epic vacation experience at a growing resort management & development organization? If your answers are yes, please read on... To be successful as a Bell Attendant you will need to be a hard working, reliable professional who provides superb hospitality, ensuring that guests/owners feel welcomed and relaxed from arrival to departure.

Requirements

  • Love providing great customer service.
  • Experience providing quality customer service in a fast paced environment.
  • Go the extra mile to ensure that every guest/owner is welcomed with a friendly smile and that they can count on you as a resource.
  • Pride yourself on a job well done.
  • Maintain a positive disposition, even if you are busier than usual or under a tight deadline.
  • Thrive on helping, assisting and supporting everyone around you, all the time.
  • Value safety.
  • Careful to perform work safely and follow organizational guidelines and industry standards to prevent incidences.
  • Safety is of the utmost importance and you do not compromise safety at any time.

Responsibilities

  • Greet guests/owners and assist with luggage as they arrive and depart
  • Meets and exceeds guest/owner expectations by providing excellent customer service
  • Deliver amenities, messages, dry cleaning, invitations and newspapers to rooms as needed.
  • Conduct show room tours as directed.
  • Maintain clean and orderly lobby
  • Maintain resort vehicles (fuel, wash, clean interior, etc.).
  • Operates company vehicles in compliance with all state laws, Resort policy and supervisor direction.
  • Communicates effectively with guests, supervisors and associates.
  • Stay informed concerning emergency procedures, current projects, security issues, and location of emergency equipment.
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