Bellman (55989)
PROVIDENCE HOSPITALITY GROUP•Hot Springs, AR
•$11 - $13•Onsite
About The Position
The Bellman greets guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
Requirements
- Must be able to read and write to facilitate the communication process
- Requires good communication skills, both verbal and written
- Must possess basic computer skills
- Must be able to respond to guest requests and business volume quickly and efficiently
- Previous customer service experience required
- Must have a valid driver’s license if required to operate a company vehicle or guest vehicles
Nice To Haves
- Previous hotel experience preferred
Responsibilities
- Load and unload luggage carts
- Tag and store luggage
- Escort guest to hotel rooms
- Provide an overview of guest room, hotel services and amenities
- Make deliveries to guest rooms
- Assist guest with room changes
- Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
- Perform house attendant functions when staff shortages occur
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Benefits
- Medical, Dental, and Vision Insurance
- Voluntary Short-Term and Long-Term Disability
- Company paid Basic Life and AD&D Insurance
- 401(k) with Company match
- Paid Time Off and State required sick pay
- 8 Paid Holidays
- Hotel discounts by brand
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
