Warwick Seattle Hotel - Bellman

Warwick Hotel • Seattle, WA

19h • $21 - $22 • Onsite

About The Position

This is a seasonal position for a Bellman at the Warwick Seattle Hotel. The role involves greeting guests, assisting with baggage, and performing valet duties. The Bellman is responsible for ensuring a professional and welcoming experience for guests, handling luggage, parking and retrieving vehicles, and maintaining the appearance and organization of the check-in station and lobby areas. The position requires regular attendance and the ability to work varying schedules to meet the business needs of the hotel.

Requirements

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Must be able to respond to guest requests and business volume quickly and efficiently.
• Bell Services experience required.
• Valet experience required.
• Ability to obtain and/or maintain any government required licenses, certificates or permits.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced ability to reach other departments and locations of the hotel on a timely basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Must be able to bend, squat and lift up to 75 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

Nice To Haves

• Minimum one year previous supervisory experience preferred.
• High school or equivalent education preferred.

Responsibilities

• Greet and welcome arriving guests as they enter the hotel.
• Assist both arriving and departing guests with baggage handling.
• Supervise door and luggage attendants with respect to baggage handling.
• Assist with all valet job duties such as parking and retrieving cars.
• Welcome guests and maintain valet and valet lanes in a professional manner.
• Provide door assistance and luggage service to guests.
• Assist with parking cars safely, retrieving cars, and vehicle checks and safety.
• Escort guests to their rooms providing luggage assistance.
• Inform guests of all safety features and protocols for their ease.
• Maintain accurate and appropriate logs.
• Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.
• Summon taxis upon request.
• Prepare and maintain all tour and delivery paperwork to ensure accuracy and operational standards are upheld.
• Handle all group baggage transfers and amenity deliveries to ensure proper handling and completion.
• Complete daily paperwork.
• Maintain the check-in station for appearance, organization, and operational effectiveness.
• Ensure the department’s uniforms, operational departmental areas and lobby are checked for cleanliness and organization, correcting as necessary.
• Update all relevant reports pertaining to the check-in process on a regular basis and communicate those changes to the line employee quickly and effectively.
• When necessary, actively contribute to the successful operation of the department by labeling, handling, and/or storing guest luggage, delivering guest items on request, or checking guests in using the seamless check in system.

Benefits

• Medical, Dental & Vision
• Sick Time 1 hour for every 40 hours worked max of 56 hours
• Paid Vacation 1st year 5 days, 2nd-4th years ten days, 5 to 9 years 15 days, ten years plus 20 days
• Paid Holidays (8)
• Hotel Discounts
• Orca Transportation Subsidy

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees