Bellman

Charlestowne Hotels • Aspen, CO

5d • Onsite

About The Position

The Bellman is responsible for providing a positive first and last impression to guests as they arrive and leave the hotel. The position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary.

Requirements

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must provide the highest customer service to all guest.
• Ability to interact with guests using the Hospitality Standards set out by your General Manager.

Responsibilities

• Greet all guests upon arrival
• Assist arriving and departing guests with luggage to & from rooms promptly
• Assist guests in and out of transportation
• Promote all hotel functions and facilities
• Hail taxicabs and answer inquiries
• Assist departing guests to their transportation
• Maintain the cleanliness of the lobby area
• Assist guest with general information when Concierge is not available
• Maintain knowledge of the community and area to assist guests with general information and local special events
• Polish and clean bell carts daily
• Check and secure guests’ luggage
• Other duties as assigned

Benefits

• Choice of PREMIER ski pass or a seasonal bonus
• Paid time off
• Competitive insurance package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED