Bell Services

Westgate Resorts•Kissimmee, FL

5d•Onsite

About The Position

Bell Services provides warm, attentive service to guests by assisting with luggage, valet, and orientation to resort amenities. This role blends guest-facing hospitality with logistical support, ensuring smooth arrivals, departures, and overall on-property experiences. As a Bell Services, you will: Greet guests and owners using established service standards Escort guests to rooms, assist with luggage, and explain room features and amenities Load items onto bell carts with care and respect for guest belongings Provide transportation across the property using golf carts, vans, or other resort vehicles Stage, clean, and inspect luggage carts and vehicles to ensure cleanliness and readiness Support the Front Office team with transportation, room tours, and guest services Deliver and pick up items such as mail, packages, amenity baskets, and room keys Assist guests with directions, local recommendations, and transportation arrangements Maintain accountability for vehicles and report any damage or issues promptly Park and retrieve guest vehicles in accordance with valet policies and procedures Remain attentive and ready to assist guests and team members at all times Perform other duties as assigned

Requirements

Must be 21+ with a valid Florida driver’s license and clean driving record
Availability for Late PM-Overnight shifts , including weekends and holidays
Strong communication and guest‑service skills
Self-motivated with the ability to anticipate guest needs
Ability to lift up to 50 lbs. and work outdoors in all weather
A calm, friendly demeanor when resolving guest concerns
Ability to lift and carry luggage and perform physical tasks
Flexibility to work varied shifts, including weekends and holidays
Ability to operate golf carts and up to a 15‑passenger van safely
Applicants who smoke or use tobacco products will not be considered for positions at Westgate.
Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

Greet guests and owners using established service standards
Escort guests to rooms, assist with luggage, and explain room features and amenities
Load items onto bell carts with care and respect for guest belongings
Provide transportation across the property using golf carts, vans, or other resort vehicles
Stage, clean, and inspect luggage carts and vehicles to ensure cleanliness and readiness
Support the Front Office team with transportation, room tours, and guest services
Deliver and pick up items such as mail, packages, amenity baskets, and room keys
Assist guests with directions, local recommendations, and transportation arrangements
Maintain accountability for vehicles and report any damage or issues promptly
Park and retrieve guest vehicles in accordance with valet policies and procedures
Remain attentive and ready to assist guests and team members at all times
Perform other duties as assigned

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact