Bell Person

Coast Hotels•Victoria, BC

5d•CA$20•Onsite

About The Position

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve. Your company, your values, your career! Join the Coast Hotels team and become part of a welcoming, guest-focused environment where every interaction helps create memorable experiences. We’re looking for a friendly, reliable, and outgoing Guest Services Attendant to be one of the first faces our guests see when they arrive. In this role, you’ll provide exceptional service by welcoming guests, assisting with luggage, supporting transportation needs, and helping create a smooth and enjoyable stay from arrival to departure.

Requirements

Friendly, approachable, and guest-focused personality
Strong commitment to providing outstanding customer service
Valid Class 5 driver’s license with a clean driving record
Knowledge of local attractions and the surrounding area
Ability to work in a fast-paced hospitality environment
Flexibility to work evenings, weekends, and holidays
Strong teamwork and communication skills

Responsibilities

Welcome guests with a warm and professional approach
Assist with luggage storage, delivery, and retrieval
Support guest arrivals and departures to ensure a seamless experience
Operate the hotel vehicle as required
Assist with guest vehicle parking and retrieval when requested
Provide local recommendations and helpful information about attractions and activities
Coordinate taxis, transportation, and special guest requests
Support Front Desk and hotel teams with daily guest service needs
Maintain a clean, organized, and inviting lobby and entrance area
Recognize VIP arrivals and assist with special arrangements
Deliver exceptional service that leaves a lasting impression