Bell Office Assistant-Seasonal

The Salvation Army USA Central Territory•Green Bay, WI

8d•Hybrid

About The Position

This 40 hour per week, $18/hour role runs from mid-October to early January supporting the iconic Red Kettle Campaign by coordinating volunteer schedules, answering calls and emails, assisting with data entry, preparing materials, and occasionally ringing bells at kettle sites. The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Job Objective: This position supports the seasonal efforts of The Salvation Army of Greater Green Bay by scheduling bell ringers, answering phones, performing data entry, and with the daily operations of the Red Kettle Campaign.

Requirements

High School Diploma or Equivalent
One year experience in an office environment requiring attention to detail and organizational skills.
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
A valid Wisconsin Driver’s license with clearance to drive from The Salvation Army’s insurance carrier is required.
Excellent customer service skills and friendly demeanor.
Strong proficiency in use of personal computer software including Microsoft Office, e-mail, and internet.
Strong organizational skills and ability to multitask.
Ability to speak, write and understand English in a manner sufficient for effective communication.
Occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stop, kneel, crouch or crawl; talk or hear; taste or smell.
Must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Regular local travel to kettle sites and other locations throughout the Greater Green Bay area will be required.

Responsibilities

Answer calls from those seeking to bell ring and return messages in a timely manner.
Respond to e-mail messages from ringers.
Make calls to previous bell ringers.
Utilize website/database to enter kettle data, schedule bell ringers, generate reminders, emails/US mail reminders to scheduled volunteers.
Data entry for seasonal programs.
Bell ring on location, as requested by leader (indoor and outdoor locations)
Dispatch kettle volunteer drivers, organizing and delivering route lists, directions, and supplies, and verifying the accuracy of information regarding their route.
Ensure regular, Match Day, and Adopt a Kettle signs are ready for placement and/or removal by drivers.
Assist Volunteer Specialist in identifying any potential new kettle and counter kettle sites.
Create and organize kettle ID slips, volunteer signs, volunteer slips and files.