Bell Captain
Crestview Management, LLC•Phoenix, AZ
•Onsite
About The Position
We are seeking a dedicated and organized Bell Captain to join our team in Phoenix, AZ. The ideal candidate will demonstrate strong leadership skills, flexibility, and a commitment to providing exceptional customer service. As a Bell Captain, you will oversee the bell staff, ensuring smooth and efficient operations while maintaining a welcoming environment for our guests.
Requirements
- Proven leadership skills with the ability to manage and motivate a team.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication abilities.
- Flexible availability, including weekends and holidays.
Nice To Haves
- Previous experience in a hospitality or customer service role preferred.
Responsibilities
- Lead and supervise the bell staff to ensure excellent service delivery.
- Coordinate guest arrivals and departures, assisting with luggage handling and transportation arrangements.
- Maintain organization and cleanliness of the bell area and storage rooms.
- Train and mentor new bell staff members to uphold service standards.
- Handle guest inquiries and resolve any issues promptly and professionally.
- Work flexible hours to meet the needs of the hotel and its guests.
Benefits
- Competitive wage
- Health and Dental Insurance
- Company paid Life Insurance
- Short Term and Long-Term Disability Insurance
- Vision
- Critical Illness
- Accidental
- 401(k) and company match
- Paid Time Off (PTO)
- Free hotel rooms
- Hotel discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
