Bell Attendant (Part Time)
About The Position
The Bell Attendant assists guests with luggage during arrival and departure, makes necessary deliveries to and picks up from guest rooms, and transports guest and hotel packages and parcels. This role is part of the talented team at Four Seasons Hotel Minneapolis, a luxury hotel connected by Skyway to sports, business, and entertainment, and located two blocks from the Mississippi River. The hotel features Mediterranean-inspired dining, a wellness floor with pools, and a spa. Four Seasons fosters connection, celebrates character, and develops craftsmanship, supporting team members in doing their best work.
Requirements
- Provides a high level of cleanliness in the lobby and luggage storage room.
- Assists guests at the Concierge Desk.
- Assist with responsibilities and duties in the absence or heavy volume in the areas of Door Staff and Valet Staff.
- Assist in coverage of Residential Front Office responsibilities and desk coverage.
- A minimum of 1 year of hospitality or related work experience is preferred.
- A valid driver’s license and clean driving record
- High school education or equivalent experience.
- Requires reading, writing and oral proficiency in the English language.
- Good organizational skills.
- Ability to multitask.
- Attention to detail.
- Ability to work irregular hours, weekends, and evenings.
Responsibilities
- Greets guests and escorts them to their rooms.
- Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.
- Maintains proper records of deliveries and pick-ups.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Resolves customer complaints and assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, and directions.
- Greets all guests passing through the lobby and offers them assistance.
- Works harmoniously and professionally with co-workers and supervisors.
- Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.
- Performs errands for guests and the hotel that may require local travel off of the hotel property.
Benefits
- Wage: $17.48 per hour + tips
- Comprehensive health and vision insurance (Available to Full-Time employees only)
- Discovery nights at Four Seasons Properties around the globe
- Holiday and vacation pay (Available to Full-Time employees only)
- Daily meals inspired by award-winning chefs
- Uniforms and uniform care
- Sick pay, disability coverage and life insurance (Available to Full-Time employees only)
- Parking discounts
- Staff lounge and cafeteria space with city view
- Up to eight weeks of parental leave pay (Available to Full-Time employees only)
- Fur baby insurance
- 401(k) retirement plan
- Discounted accommodations at Four Seasons properties worldwide
- Dental coverage available at a discounted rate (Available to Full-Time employees only)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
