Bell Attendant (Part Time)
About The Position
The Four Seasons Hotel Minneapolis seeks a Bell Attendant to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here. Basic Purpose: The Bell Attendant assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels.
Requirements
- Provides a high level of cleanliness in the lobby and luggage storage room.
- Assists guests at the Concierge Desk.
- Assist with responsibilities and duties in the absence or heavy volume in the areas of Door Staff and Valet Staff.
- Assist in coverage of Residential Front Office responsibilities and desk coverage.
- A valid driver’s license and clean driving record
- High school education or equivalent experience.
- Requires reading, writing and oral proficiency in the English language.
- Good organizational skills.
- Ability to multitask.
- Attention to detail.
- Ability to work irregular hours, weekends, and evenings.
Nice To Haves
- A minimum of 1 years of hospitality or related work experience is preferred.
Responsibilities
- Greets guests and escorts them to their rooms.
- Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.
- Maintains proper records of deliveries and pick-ups.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Greets all guest passing through lobby and offers them assistance.
- Works harmoniously and professionally with co-workers and supervisors.
- Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.
- Performs errands for guests and the hotel that may require local travel off of the hotel property.
Benefits
- Wage: $17.48 per hour + tips
- Comprehensive health and vision insurance (Available to Full-Time employees only)
- Discovery nights at Four Seasons Properties around the globe
- Holiday and vacation pay (Available to Full-Time employees only)
- Daily meals inspired by award-winning chefs
- Uniforms and uniform care
- Sick pay, disability coverage and life insurance (Available to Full-Time employees only)
- Parking discounts
- Staff lounge and cafeteria space with city view
- Up to eight weeks of parental leave pay (Available to Full-Time employees only)
- Fur baby insurance
- 401(k) retirement plan
- Discounted accommodations at Four Seasons properties worldwide
- Dental coverage available at a discounted rate (Available to Full-Time employees only)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
