Bell Attendant - MGM National Harbor

MGM Resorts International • Harbor, OR

1d • $13 • Onsite

About The Position

As a Bell Attendant for our Front Services department, you will be responsible for creating a welcoming and seamless arrival and departure experience for our guests. You will serve as one of the first and last points of contact for hotel guests delivering professional and personalized service while anticipating guest needs. You will own the experience to create WOW moments and memories they will carry with them far beyond their stay with us.

Requirements

• Must be at least 18 years of age
• Must have a high school diploma, GED or equivalent.

Nice To Haves

• Previous luxury hotel, resort, casino-resort, valet, transportation, or bell/door experience
• Familiarity with Forbes-style or luxury-service standards

Responsibilities

• Answer property questions and provide accurate information regarding rooms, restaurants, M life, casino events, promotions, and directions
• Resolve guest complaints within the scope of authority, and notify the supervisor of all unusual events, missing items, or alleged theft
• Open doors for guests entering and exiting the property
• Load and unload baggage from guests’ vehicles
• Transport luggage and escort guests to and from their assigned rooms and other areas of the property
• Provide assistance, offer room orientation, etc.
• Process tickets for guest items and/or assists with luggage
• Process group baggage for arrivals and departures
• Maintain control of and responsibility for the security of the luggage area/room

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Healthcare, financial, and time off benefits (for eligible employees)
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
• medical, dental, vision, life insurance, 401(k) plans, and time off plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED