Bell Attendant

Pyramid Global Hospitality•Stevenson, WA

5d•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. About our property: Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it’s a premier destination for retreats, conferences, and celebrations.

Requirements

One year of experience in customer service
Flexible availability, including evenings, weekends, and holidays
Valid driver’s license with a clean driving record required
Ability to remain on feet for extended periods and move efficiently between valet areas and hotel locations throughout the shift
Ability to think quickly, solve problems, and perform effectively in a fast-paced environment
Team-oriented with strong collaboration skills
Friendly, outgoing personality with strong verbal communication skills
High school diploma or equivalent required

Nice To Haves

Prior experience in the hospitality industry preferred not required

Responsibilities

Greet and welcome all guests upon arrival, creating a positive first impression
Assist guests arriving by vehicle by opening doors and providing a courteous arrival experience
Escort guests to the front desk and provide guidance through the check-in process
Transport luggage and escort guests to their rooms while providing an overview of hotel amenities and key information
Deliver personalized service by anticipating guest needs and collaborating with team members
Maintain a clean, organized, and welcoming entrance and lobby area in coordination with lobby attendants
Provide attentive, engaging service that reflects a commitment to exceeding guest expectations
Promote hotel amenities and enhance the overall guest experience through knowledgeable recommendations