Bell Attendant

Four Seasons Hotels and Resorts • New Orleans, LA

6d • Onsite

About The Position

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our Guest Services team as a Bell attendant. As a Bell Attendant, you play an integral role in creating exceptional first and last impressions for our guests. You bring energy, professionalism, and a genuine passion for hospitality, ensuring every interaction reflects the world-class service for which Four Seasons is known. Success in this role comes from a commitment to personalized guest care and a collaborative spirit, recognizing that unforgettable experiences are achieved when we work together, value each other's contributions, and support one another as a team.

Requirements

• High level of attention to detail
• Ability to work quickly and multi-task
• Work authorization in the United States

Nice To Haves

• Previous experience within a hotel is preferred

Responsibilities

• Assist guests with luggage upon arrival and departure.
• Complete deliveries and pickups from guest rooms.
• Transport guest and hotel packages as needed.
• Warmly greet guests and escort them to their rooms.
• Deliver luggage during check-in and retrieve luggage upon departure, ensuring it is transported to storage or the Front Drive.
• Maintain accurate records of all luggage deliveries and pickups.
• Create exceptional guest experiences by handling every interaction with professionalism and genuine hospitality, accommodating special requests whenever possible.
• Respond to guest inquiries and provide information regarding hotel services, operating hours, key personnel, property events, and local directions.
• Resolve concerns promptly and effectively.

Benefits

• Mentoring, training and development opportunities
• World class Medical, Dental, and Vision insurance program
• 401k participation with a company matching program after 30 days of employment
• Discounted Accommodations at Four Seasons Worldwide
• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
• Complimentary employee meals prepared by the Four Seasons Culinary Team
• Complimentary uniforms that are laundered by our housekeeping department
• Discounted parking near hotel

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed