Bell Attendant

Crescent CareersSanta Monica, CA
Onsite

About The Position

Join the Sandbourne Santa Monica Team Sandbourne Santa Monica is a design-forward retreat where hospitality is elevated to an art form. Every detail - from our thoughtfully curated interiors to the personalized service we provide - creates a seamless and memorable experience for our guests. We believe in setting the standard for excellence, ensuring each guest receives the highest level of attention, care, and hospitality. As part of our team, you’ll be immersed in an environment that values creativity, precision, and genuine hospitality. We strive to inspire connection, exceed expectations, and create unforgettable moments for every guest who walks through our doors. If you’re passionate about design, service, and delivering best-in-class experiences, we invite you to explore opportunities with us at Sandbourne Santa Monica. We are looking for our next great team member to join us on our team.

Requirements

  • A passion for hospitality and creating extraordinary guest experiences
  • Strong interpersonal and communication skills

Responsibilities

  • Help with the check-in/check-out processes.
  • Accommodate guests during their stay in an attentive, courteous, and efficient manner.
  • Approach all encounters with guests and employees in a friendly, service oriented manner.
  • Maintain regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
  • Comply at all times with our company standards and regulations to encourage safe and efficient hotel operations.
  • Greet guests in a pleasant manner.
  • Load and unload luggage carts.
  • Escort guests to rooms.
  • Check/store luggage for arrivals and departures with luggage tags.
  • Deliver messages to meeting rooms.
  • Deliver flowers and packages to guest rooms.
  • Complete room changes.
  • Maintain current listing of local and area attractions, special events and activities.
  • Maintain list of local transportation guides, churches, sports arenas, etc.
  • Assist houseperson with guest requests.
  • Ensure lobby reader board is correct.
  • Provide information, maps and directions as required.
  • Open doors.

Benefits

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • RSP/401K matching program for eligible associates
  • Discounts with our Crescent managed properties in North America for you & your family members
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