Bell Attendant / Porter

HRI Hospitality • New Orleans, LA

5d • Onsite

About The Position

Maison Métier offers a refined boutique hotel experience where timeless elegance meets the vibrant culture of New Orleans. Designed for discerning travelers, the hotel blends sophisticated interiors, curated art, and personalized service to create an intimate and elevated stay. A one Michelin Key property two years in a row, Maison Métier feels less like a hotel and more like a lavish, art-laden residence. The Bell Attendant is responsible for providing exceptional guest service by assisting with luggage, transportation, and general guest needs. This role creates a welcoming first and last impression for guests while maintaining professionalism, courtesy, and efficiency at all times.

Requirements

• High school diploma or equivalent preferred.
• Prior hotel or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Friendly, professional, and customer-focused demeanor.
• Ability to lift, push, and pull up to 75 lbs.
• Flexibility to work various shifts, including weekends and holidays.

Nice To Haves

• Experience in a hospitality or service-oriented role a plus.

Responsibilities

• Greet guests upon arrival and assist with luggage and personal items.
• Escort guests to rooms, provide property information, and explain amenities.
• Deliver luggage, packages, and other guest items promptly and professionally.
• Maintain cleanliness and organization of lobby, entryways, and bell storage areas.
• Coordinate with the Front Desk to ensure smooth guest arrivals and departures.
• Perform additional duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED