Behavioral Support Technician

Eisenhower Center•Ann Arbor, MI

4d•Onsite

About The Position

The Behavior Support Technician (BHT/RBT) serves as a key member of the clinical and residential team, supporting the implementation of behavioral interventions grounded in Applied Behavior Analysis (ABA) principles within a non-traditional ABA residential environment. This role emphasizes behavior reduction, skill acquisition, and staff coaching, while promoting meaningful client engagement both on campus and in the community. The BT/RBT works under the direction of a BCBA/BCaBA and collaborates closely with multidisciplinary teams to ensure consistent, person-centered care. Key Differentiators of This Role: ABA-informed approach applied within a residential AFC setting (not a traditional ABA clinic). Strong emphasis on staff coaching and behavioral leadership. Focus on real-world generalization, including community integration and functional independence.

Requirements

Behavioral Support Technician background
Experience with behavior treatment plans
Experience assisting clients with behavioral needs
Working knowledge of CMH/TBI residents
Valid Michigan driver’s license
High attention to detail
Experience with data collection, entry, and analysis
Good problem-solving skills
Good communication skills (both written & verbal)
Good organizational skills
Commitment to Eisenhower Center’s mission statement

Nice To Haves

BA or BS in Psychology

Responsibilities

Implement individualized behavior support plans and protocols developed by the BCBA/BCaBA, ensuring fidelity across residential and community settings.
Utilize ABA-informed strategies (e.g., reinforcement, prompting, redirection, shaping) to reduce maladaptive behaviors and increase adaptive functioning.
Conduct systematic observations and data collection, documenting behavioral trends, environmental variables, and intervention effectiveness.
Provide real-time coaching and feedback to direct care staff to improve consistency and accuracy in behavior plan implementation.
Deliver corrective reinforcement and positive feedback to both clients and staff, reinforcing appropriate behaviors and skill use.
Model professional, therapeutic, and trauma-informed interactions always.
Act as an on-shift behavioral resource and mentor, helping staff effectively respond to complex or high-acuity client behaviors.
Promote and monitor meaningful client engagement, ensuring adherence to daily schedules, programming, and therapy participation.
Conduct daily observations of staff-client interactions, providing immediate coaching, redirection, and recognition of best practices.
Support team development by teaching behavioral techniques, de-escalation strategies, and engagement methods, particularly with resistant or challenging clients.
Provide direct 1:1 behavioral support and supervision to clients as assigned.
Assist clients in achieving community access goals, including transportation training (e.g., walking, bus use, cab services) and independent functioning.
Support development of social skills and natural supports, including pre-teaching, role modeling, and post-activity feedback.
Intervene therapeutically in community settings to reduce barriers to participation and improve goal attainment.
Respond to and assist in managing behavioral crises, utilizing approved intervention models (e.g., QBS Safety-Care).
Assess staff response during crises and provide immediate guidance to ensure safe, appropriate, and effective interventions.
Maintain situational awareness and serve as a campus-wide behavioral support resource, particularly during high-risk situations or escalations.
Complete accurate and timely data collection and reporting, including novel tracking of behavior trends and intervention outcomes.
Enter incident reports and behavioral documentation in accordance with organizational, AFC, and regulatory standards.
Dedicate consistent time to data entry, analysis, and communication of findings to the BCBA/BCaBA and treatment team.
Collaborate effectively with a multidisciplinary team, including BCBA/BCaBA, clinicians, therapists, and residential leadership.
Maintain strong working relationships with Residential Supervisors, Clinical providers across disciplines (e.g., OT, PT, Speech, Psychotherapy, CTRS).
Communicate clearly and professionally to ensure continuity of care and alignment of behavioral and clinical interventions.
Assist with implementation and troubleshooting of client incentive and reinforcement systems.
Provide coverage across shifts, with emphasis on evenings, weekends, and high-need periods, ensuring behavioral support availability across campus.
Contributes to a safe, structured, and therapeutic residential environment that promotes client independence and dignity.
Complete additional duties and special projects assigned to support program effectiveness and client outcomes.