Behavioral Services Technician

Covenant Health • Lewiston, ME

7d

About The Position

St. Mary’s Regional Medical Center is seeking a compassionate and dependable Behavioral Services Technician to support patients experiencing behavioral health challenges in the Emergency Department. The technician provides direct and indirect patient care under the direction of a Registered Nurse (RN), helping maintain a safe, supportive, and respectful environment during times of crisis. The role is part of a team committed to compassionate, patient-centered care and the mission and values of Covenant Health Ministry.

Requirements

• Basic Life Support (BLS) certification required.
• One year of behavioral health experience required.
• Strong communication and teamwork skills, with the ability to remain calm and effective in high-stress situations.

Nice To Haves

• High school diploma or GED preferred.
• Maine CNA certification preferred.
• Relevant college coursework in mental health technology, behavioral science, social work, or rehabilitation therapy, or completion of a mental health training certificate program, may substitute for some experience as outlined in the position requirements.
• Crisis Prevention Institute (CPI) training preferred or completed before the end of orientation.

Responsibilities

• Provide direct patient care and assist with daily living activities, including personal hygiene, mobility, positioning, and meals.
• Monitor patients and promptly report changes in physical or mental health to the RN.
• Assist with behavioral emergencies using appropriate crisis prevention, de-escalation, and intervention techniques.
• Maintain patient safety by completing required observations, documenting patient activity and care, and following individualized treatment plans.
• Conduct patient, belongings, room, and metal detector searches as required.
• Assist with seclusion or restraint interventions under the direction of an RN, using the least restrictive approach appropriate to the situation.
• Facilitate patient activities and groups as directed by nursing staff.
• Respond to call lights, assist with patient transportation, and maintain a clean environment in accordance with infection control standards.
• Protect patient privacy, confidentiality, and rights while working collaboratively with the healthcare team.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed