Behavioral Health Transport Technician (Full-Time Only)

Apex Paramedics•Colorado Springs, CO
•$20 - $24

About The Position

The Behavioral Health Transport Technician provides urgent, non-medical transportation for individuals experiencing a behavioral health crisis. The role offers a compassionate, safe, secure, and non-traumatic alternative to traditional law enforcement or ambulance transport, supporting trauma-informed care while individuals are moved between healthcare locations. The technician upholds Apex Paramedics’ core values of Honesty, Accountability, and Service. The position involves 12-hour shifts and requires availability Wednesday through Saturday, 10:00 a.m. to 10:00 p.m. The work may involve exposure to communicable diseases, adverse weather, and physically demanding conditions. Compliance with personal protective equipment (PPE) and infection-control protocols is mandatory.

Requirements

  • Able to work every Wednesday through Saturday from 10:00 a.m. to 10:00 p.m.
  • Valid CPR/BLS certification.
  • Valid driver’s license.
  • Able to pass background checks, including an MVR check in accordance with policy.

Nice To Haves

  • Mental Health First Aid training.
  • Crisis de-escalation and intervention training.
  • Specialized behavioral health training such as ASIST (Applied Suicide Intervention Skills Training), CAMS (Collaborative Assessment and Management of Suicidality), or Stress First Aid (SFA).

Responsibilities

  • Safely transport individuals experiencing behavioral health crises in a tranquil, non-coercive environment intended to reduce anxiety and combativeness.
  • Continuously assess and monitor patients’ mental states and risk of elopement, including signs of claustrophobia, agitation, or altered mental status that could lead to combative behavior.
  • Use compassionate de-escalation techniques to manage restless or agitated patients during transit and reduce further trauma; keep patients safe while awaiting additional resources in emergencies.
  • Communicate proactively with sending and receiving facilities to obtain accurate patient assessments, including commitment status, history of violence, and mental competence.
  • Operate and maintain specialized vehicles; ensure safety equipment such as barriers and cameras functions properly; clean and decontaminate the vehicle after each transport.
  • Maintain accurate records of every trip.

Benefits

  • Competitive hourly wage commensurate with experience.
  • Health, dental, and vision insurance.
  • 401(k) with employer match.
  • Paid time off.
  • Overtime opportunities.
  • Continuing education and certification maintenance support.
  • Uniforms and equipment provided.
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