Behavioral Health Technician

The Blanchard Institute•Charlotte, NC

About The Position

The Blanchard Institute is a family-centered behavioral health treatment center specializing in mental health and substance use disorders. It provides clinically sophisticated, evidence-based care while integrating the family system into the healing process, with a focus on whole-person wellness, same-day access to care, and long-term recovery outcomes. The Behavioral Health Technician (BHT) assists clinical and medical teams with implementing treatment plans, monitoring progress, and maintaining a safe, supportive care environment in outpatient, intensive outpatient (IOP), or partial hospitalization (PHP) programs. Under the supervision of licensed counselors, therapists, and nurses, the BHT provides clinical monitoring, peer support, crisis de-escalation, and administrative assistance. The role is PRN and requires weekend morning shifts.

Requirements

  • High school diploma or equivalent.
  • At least one year of continuous sobriety, if applicable.
  • First Aid and CPR certification.
  • Crisis Intervention certification.
  • Valid driver’s license.

Nice To Haves

  • Bachelor’s degree in a human services field, or at least two years of related behavioral health work experience in lieu of a degree.
  • Lived experience with mental health and/or substance use disorders.
  • CPSS certification or CADC/I.

Responsibilities

  • Supervise and interact with clients during daily programming, group therapy, and arrival and departure times.
  • Collect urine drug screens, breathalyzer tests, or vital signs as directed by clinical or medical staff.
  • Record client attendance, behavioral observations, participation, and clinical or safety concerns in the Electronic Health Record (EHR).
  • Monitor client progress and encourage consistent engagement in recovery activities.
  • Respond calmly to distressed clients using de-escalation techniques and clinic safety protocols.
  • Help set up and assist with psychoeducational groups, peer support meetings, and recovery life-skills workshops.
  • Assist clients with scheduling appointments, checking in for individual counseling, and connecting with community resources or transportation services.
  • Maintain HIPAA confidentiality and keep the clinical facility clean, orderly, and trauma-informed.
  • Monitor client records to ensure documentation is complete and follows program guidelines.
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