Behavioral Health Technician

Flyland Recovery Network • West Palm Beach, FL

2d

About The Position

The Behavioral Health Technician (BHT) supports clients through detoxification and residential treatment for substance use and co-occurring mental health disorders. The BHT helps maintain a safe, therapeutic environment by providing emotional support, structure, and supervision in accordance with facility policies, regulatory standards, and individualized treatment plans.

The role includes monitoring and assisting clients during detox and residential treatment, observing and reporting changes in behavior or physical condition, supporting daily routines and activities of daily living, and helping with admissions, orientations, room assignments, and discharges. The BHT conducts safety rounds and checks, responds to crises using de-escalation techniques, documents care and observations in EMR systems, communicates with staff, and supports groups, activities, transportation, and upkeep of residential areas.

The position is based in a detox and residential treatment setting, with exposure to individuals experiencing withdrawal or emotional distress. Flexible scheduling, including evenings, weekends, and holidays, is required. The job description lists full-time, part-time, and PRN employment options.

Requirements

• High school diploma or GED preferred.
• At least one year of experience in behavioral health, substance use, or residential care preferred.
• Knowledge of detox and recovery processes, trauma-informed care, and relapse prevention.
• Valid driver’s license with a clean driving record for transportation duties.
• Current CPR and First Aid certification.
• Strong interpersonal and communication skills.
• Reliable documentation and organizational abilities.
• Ability to remain calm in crisis situations.
• Compassionate, ethical, and client-centered approach to care.
• Proficiency with EMR systems and Microsoft Office Suite.
• Ability to lift up to 25 pounds.
• Ability to stand, sit, or walk for extended periods and respond quickly to emergencies.
• Availability for flexible scheduling, including evenings, weekends, and holidays.

Nice To Haves

• CPI or equivalent crisis intervention training.

Responsibilities

• Monitor and assist clients during detox and residential treatment to support safety, comfort, and adherence to clinical guidelines.
• Observe clients’ behavior and physical condition and promptly report changes or incidents to nursing and clinical staff.
• Support clients with daily routines, hygiene, and activities of daily living.
• Assist with admissions, orientations, room assignments, and discharges.
• Model healthy boundaries and positive interpersonal communication.
• Conduct rounds using ObservSmart, head counts, and environmental safety checks according to protocol.
• Respond to crises or behavioral escalations using de-escalation techniques.
• Maintain confidentiality and comply with HIPAA, DCF, facility, safety, and accreditation requirements.
• Document observations, interactions, and activities in EMR systems.
• Complete incident reports, shift notes, and behavior logs promptly.
• Communicate with nursing, clinical, and administrative staff.
• Attend staff meetings, trainings, and supervision as required.
• Monitor or assist with educational, recreational, or recovery groups.
• Escort clients to activities, appointments, airports, and facilities.
• Maintain cleanliness and order in residential and common areas.
• Support implementation of client treatment plans.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED