Behavioral Health Technician

Lifepoint Health • Mckinney, TX

2d • Onsite

About The Position

The Behavioral Health Technician supports nursing administration at Collin Springs Changes in McKinney and Carrollton Springs Changes in Frisco, Texas. The role reviews daily staffing needs and levels, calculates staffing requirements based on flexible staffing patterns and patient acuity, and coordinates and supervises Patient Sitter assignments. It also supports sitter recruitment, orientation, training, coaching, mentoring, performance evaluations, and disciplinary actions; ensures service quality and staff compliance with policies and protocols; and handles administrative and office duties including correspondence, calls and visitors, scheduling, calendars, files, equipment, and supplies.

The position is PRN and scheduled for 8-hour shifts Monday through Friday. Candidates need a high school diploma or equivalent. CPR certification and Crisis Prevention Training (CPI) are required within 30 days of employment and before any patient contact. An associate degree is preferred.

Requirements

• Critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.
• High school diploma or equivalent.
• CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and before any patient contact.

Nice To Haves

• Associate degree.

Responsibilities

• Review daily staffing needs, calculate staffing requirements based on flexible staffing patterns and patient acuity, and maintain related records.
• Supervise Patient Sitters.
• Review staffing levels and address staffing shortages using the flexible staffing plan as a guideline.
• Inform the appropriate Director in a timely manner when staffing issues are anticipated or occur.
• Determine, coordinate, and supervise Patient Sitter assignments.
• Recruit, direct, orient, train, coach, and mentor Patient Sitters.
• Perform or assist with performance evaluations and disciplinary actions.
• Assess and ensure the quality of services delivered and facilitate staff development programs.
• Ensure staff compliance with departmental and organizational policies, procedures, and protocols.
• Compose, type, and transcribe correspondence, forms, reports, presentation materials, and other written communications.
• Receive, screen, and route visitors and telephone calls; respond to, escalate, and follow up on inquiries and problems as appropriate.
• Schedule and coordinate meetings, conferences, special events, and appointments.
• Maintain assigned calendars, files, and office equipment.
• Order and stock supplies.
• Perform additional duties as assigned and needed.

Benefits

• Medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED