Behavioral Health Technician

Hanley Foundation•West Palm Beach, FL

About The Position

Hanley Foundation provides individualized alcohol and drug addiction treatment programs and recovery support for adults, including people with co-occurring disorders. Its treatment approach combines addiction medicine and evidence-based clinical strategies with the 12-step experience, and supports both individuals and families. The Behavioral Health Technician assists clinical staff with daily scheduling and coordinating patient needs. The position includes monitoring and mentoring patients, maintaining files, facilitating off-facility activities, supporting admission and intake, and contributing to patient care. The technician may facilitate 12-step lectures and group discussions and must be knowledgeable about Hanley’s staff, programs, and properties. The role reports to the Operations Coordinator and interacts with senior and clinical management. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • High school diploma or equivalent required.
  • Computer literate and familiar with Microsoft products and network components.
  • If in recovery, one year of continuous sobriety is required.
  • Must produce and maintain a valid driver’s license and pass MVR requirements per policy.

Nice To Haves

  • Certification as a behavioral health technician or equivalent is preferred.
  • Experience in a helping profession is preferred.

Responsibilities

  • Act as a liaison between patients and staff and relay pertinent information, including observations, to appropriate clinical staff.
  • Supervise daily patient operations and remain sensitive to patients’ needs and best interests.
  • Provide thorough, accurate, and timely documentation of patient services.
  • Assist patients with transportation needs.
  • Communicate and set limits with culturally diverse patients.
  • Maintain patient safety and facility security.
  • Participate in patient intake and discharge processes.
  • Administer drug screens.
  • Instruct recovery-based lectures as assigned.
  • Protect patient confidentiality in accordance with Hanley policy.
  • Maintain clear work-life separation.
  • Uphold Hanley policies and procedures.
  • Assist clinical staff with daily scheduling and coordination of patient needs.
  • Monitor and mentor patients, maintain files, and facilitate off-facility activities.
  • Support the admission/intake process and overall patient care.
  • Facilitate 12-step lectures and group discussions as assigned or appropriate.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Employer-paid life insurance
  • Paid time off
  • Paid holidays
  • 401(k)
  • 401(k) matching
  • Health Savings Account
  • Eligibility for medical, dental, vision, disability, and life insurance begins on the first of the month following the hire date.
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