Behavioral Health Technician

Salt River Pima-Maricopa Indian Community•Scottsdale, AZ

About The Position

Under the direct supervision of the Journey-to-Recovery (JTR) Supervisor and/or Clinical Manager (BHP), the Behavioral Health Technician assesses and supports people with chemical dependency problems. The role works in withdrawal management, residential, or outpatient settings to help maintain a safe, secure, and therapeutic environment. The technician supports clients in clinical programs, coordinates referrals for medical or emergency treatment when needed, and collaborates with the clinical team to promote effective care. This is an FLSA non-exempt position. The position provides client mentoring, group facilitation, individual therapeutic contact, basic counseling, recovery-skills instruction, case management, and support for recovery-team meetings and families. It also coordinates care with psychiatry, counseling, case management, and primary care, including transporting clients to appointments and recovery meetings. The technician documents shift activities and client progress, serves as a liaison with programs and treatment centers, and performs administrative and client-intake duties as directed. The role requires shift work, including morning, afternoon, and night shifts, and willingness to work weekends and nights. Work beyond normal hours, including nights, weekends, and holidays, may be required. New hires must provide valid Basic Life Support certification before their first day of patient care. Patient information must be kept confidential in accordance with HIPAA and SRPMIC HHS policies. Applicable occupational-health requirements, drug and alcohol testing, and a pre-employment background and fingerprint check must be completed.

Requirements

High school diploma or GED; enrolled Community members without a GED must obtain one.
Four years of full-time behavioral health work experience, or an associate's degree, Licensed Practical Nurse (LPN) credential, or Licensed Substance Abuse Technician (LSAT) credential and two years of full-time behavioral health work experience.
Current First Aid and CPR certification before working with patients.
Valid Basic Life Support certification must be presented before the first day of patient care.
Knowledge of the culture, customs, traditions, and history of the Salt River Pima-Maricopa Indian Community.
Knowledge of First Aid and CPR, recovery principles, Motivational Interviewing, Medication Assisted Treatment, HIV/AIDS, chronic medical illnesses and their basic symptoms, and the effects of alcohol and long-term substance dependency.
Knowledge of JTR programs, policies, procedures, and the program's data-collection system.
Basic computer software knowledge, including MS Office.
Ability to assess and evaluate emergency situations and use emergency procedures.
Ability to follow complex verbal and written instructions, policies, and procedures.
Ability to establish and maintain effective working relationships with clients, SRPMIC staff, and the public.
Ability to maintain accurate and timely program records and communicate effectively verbally and in writing.
Ability to drive SRPMIC vehicles, including a 15-person van, and operate a washer and dryer.
Willingness to work morning, afternoon, and night shifts, including weekends; work beyond normal hours, including holidays, may be required.
Must complete applicable occupational-health requirements, which may include respirator fit testing, immunizations, and other health screenings, before hire.
Must pass pre-employment drug and alcohol testing and a background and fingerprint check.

Nice To Haves

Bachelor's degree in a behavioral health-related field (preferred).

Responsibilities

Interview, screen, and evaluate clients according to the established intake process.
Mentor clients, facilitate groups, provide individual therapeutic contact and basic one-on-one counseling, teach recovery skills, facilitate recovery-team meetings, work with families, and provide case management as needed.
Work with an integrated care team, including psychiatry, counseling, case management, and primary care, to coordinate client services.
Transport clients to appointments and connect them with care inside and outside clinical programs, including Alcohol Education, behavioral health appointments, and AA/NA meetings.
Document daily shift activities and client progress accurately in client charts.
Serve as a liaison between programs, treatment centers, and referral agencies.
Attend ongoing training and clinical oversight twice a month, and participate in prevention and intervention community-awareness events.
Assist with training new and current full-time and temporary staff on program procedures when requested.
Perform administrative tasks as directed, including answering phones, providing customer service, coordinating care, and completing documentation.
Complete assessments, intakes, screenings, and case-management services when directed.
Maintain client confidentiality and comply with HIPAA and SRPMIC HHS policies and procedures.