Behavioral Health Technician - Probation & ReEntry Services (7840)

Terros Health•Phoenix, AZ

21d•Hybrid

About The Position

Terros Health is seeking a Behavioral Health Technician for the Bridging the Gap ReEntry Program in Phoenix, AZ. This role involves providing direct care services, including personal assistance and independent living skills training, to individuals re-entering the community from jail and prison. The ideal candidate is flexible, compassionate, professional, friendly, a self-starter, organized, and dedicated to inspiring change for life. Terros Health focuses on helping individuals manage addiction and mental illness, providing primary medical care, restoring families, supporting veterans, and connecting people to necessary care.

Requirements

High School Diploma or GED, as well as a combination of behavioral health education and work experience totaling a minimum of three (3) years; or an Associate’s degree in any field, plus two years of work experience in a behavioral health service delivery.
Bachelor’s degree with 1 year experience or Master’s degree in related behavioral health field.
Customer service skills, excellent oral and written communication skills.
Ability to work independently, with flexibility, and within prescribed deadlines.
Proficiency with computer-based systems including electronic health records, Microsoft Outlook, and other Microsoft Office products.
Must have valid Arizona driver’s license, be 21 years of age with minimum 2 years driving experience, and meet requirements of Terros Health’s driving policy.
Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
Must pass a TB Test.

Nice To Haves

Up to 80% travel required.

Responsibilities

Responsible for direct face to face community-based services to assist client’s re-entering into the community from jail and prison.
Ensures linkage into community services and resources.
Offers in-reach into jail, prison, sober living housing and treatment programs for the purpose of engaging member into BTG Re-Entry / TIP services.
Orients potential clients to the BTG Re-Entry/TIP program.
Consistently meets Service Delivery expectations including $2150 weekly productivity, Compliance, and timely filing (notes completed by midnight same day).
Provides transportation for members as appropriate and as medically necessary, and determined by the Re-Entry/ TIP team, in personal vehicle or in Terros Health provided vehicle, when available.
Ensures ongoing collaboration, including the communication of appropriate clinical information with other involved parties as appropriate.
Coordinates care with a member’s family, behavioral and general medical providers, community resources, and other involved supports.
Assists members with connection to physical health services, including Primary Care services and medical appointment follow up.
Provides excellent customer service to members, internal and external provider agencies, state entities, or other stakeholders (e.g. probation officers, justice liaisons, advocates, family members, residential staff, hospital staff and vocational rehabilitation, etc.) as needed.
Offers direct care wellness management and recovery strategies using strength-based engagement and psycho-social/educational /rehabilitation services as needed.
Provides direct care services: intakes, assessments, and coordinates linkages into necessary community services and connections to providers.
Coordinates member referrals, provides case management services as needed, completes tasks that require serving the members who are enrolled in the Bridging the Gap Re-Entry /TIP Justice program; liaises with other Program staff, Program Supervisor, Director and medical records staff.
Delivers health and wellness and recovery-oriented services to members.
Participates in vital program evaluation procedures and is responsible for accurate and professional record keeping in required database platforms.

Benefits

Multiple medical plans - including a no premium plan for employees and their families
Multiple dental plans - including orthodontia
401(k) with a company match
Interest free medical line of credit
Financial education, planning, and support
4 Weeks of paid time off in the first year
Wellness program
Pet Insurance
Group life and disability insurance
Employee Assistance Program for the Whole Family
Personal and family mental and physical health access
Scholarships
Clinical supervision
CEUs
Tuition discounts with GCU and The University of Phoenix
Working Advantage - Employee perks and discounts
Gym memberships
Car rentals
Flights, hotels, movies and more
Bilingual pay differential