Behavioral Health Technician (Greenbrook)
About The Position
Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in San Luis Obispo, CA! Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts will vary and are scheduled between 7am-7pm. We welcome candidates from a variety of backgrounds, including those with experience in fast-paced, client-facing or customer service environments. No prior TMS experience is required. We provide comprehensive training and support to help you succeed in delivering exceptional care and service to our patients. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients.
Requirements
- Associate degree, clinical certification, or an equivalent combination of education and relevant healthcare experience.
- Proficiency with Microsoft Office Suite and Electronic Health Record (EHR) systems required; experience with AdvancedMD and Salesforce preferred.
- Strong written, verbal, and interpersonal communication skills are essential.
- Must be willing and able to travel between clinic locations as needed, including with limited notice, to support business and operational needs.
- Walking/Bending/Standing/Stooping: 90%
- Sitting: 10%
- Push/Pull/Move/Lifting Requirements: <50lbs.
- Ability to stand and walk for extended periods throughout the workday.
- Ability to regularly operate clinical equipment, including Transcranial Magnetic Stimulation (TMS) devices and related medical equipment.
- Ability to regularly operate standard office equipment, including computers, phones, printers, and copiers.
- Full range of body motion, manual dexterity, finger dexterity, and hand-eye coordination required.
- Adequate visual acuity to read written and electronic information.
- Valid driver's license and reliable transportation required.
- Ability to safely assist patients with mobility and ambulation throughout the center while maintaining a safe environment and minimizing fall risks.
- Basic Life Support (BLS) certification required upon hire or within designated training timeframe (training provided).
- Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.
Nice To Haves
- Bachelor’s degree in Psychology, Social Work, Healthcare Administration, or a related human services field, plus at least one year of healthcare experience gained through employment, internships, or clinical placements.
- Experience with AdvancedMD and Salesforce preferred.
- Proactive Collaborator: You take ownership, are flexible, take initiative, find solutions, and communicate confidently with physicians and patients.
- Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic and communicate effectively.
- Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads and in fast-paced environments.
Responsibilities
- Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
- Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
- Support operational efficiency: Understand and assist with insurance and billing processes as needed.
Benefits
- 401(k) with company match
- Generous paid time off
- Comprehensive medical, dental, and vision coverage
- Health insurance
- Dental insurance
- Vision insurance
- Optional supplemental medical insurance
- Health savings and flexible spending accounts
- Company-paid life insurance and additional voluntary life insurance
- Company-paid short term disability and long term disability insurance
- Participation in a 401(k) savings and investment plan with company contribution
- Paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time.
- Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual.
- If applicable and required under state law, the successful candidate will also be eligible for paid sick leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
