Behavioral Health Technician (Greenbrook)
About The Position
Greenbrook Mental Wellness Centers is hiring a Behavioral Health Technician primarily to support its Port Saint Lucie center, with required short-notice travel to other regional centers for coverage. The technician provides patient-centered care for TMS and esketamine treatments, monitors and records patient responses, supports patient comfort, and performs clinical and administrative tasks that help the center operate effectively. Reliable personal transportation is required. The role includes maintaining accurate electronic health records, administering and recording psychiatric rating scales, coordinating patient scheduling and check-in/check-out, handling financial procedures, and assisting with insurance and billing processes as needed. The position offers specialized TMS and esketamine training and certification. Greenbrook describes its work as helping improve depression treatment and patient outcomes.
Requirements
- High school diploma, associate degree, or equivalent clinical certification, combined with significant relevant experience in fast-paced patient care or customer service roles.
- Proficiency in Microsoft Office Suite and electronic health record systems.
- Strong written and verbal communication skills.
- Reliable personal transportation capable of travel between regional sites as operational needs dictate.
- Ability to stand for extended periods.
- Basic Life Support (BLS) certification; the posting states that this is provided.
- Must be authorized to work for any employer in the United States; the employer cannot sponsor or assume responsibility for employment visa or work authorization.
Nice To Haves
- Bachelor’s degree in Psychology, Social Work, or a related Human Services field.
- At least the equivalent of one year of healthcare work or internship experience.
- Experience with AdvancedMD and Salesforce EHR systems.
Responsibilities
- Administer TMS and esketamine treatments according to clinical guidelines.
- Monitor patient responses to treatments and proactively address patient discomfort.
- Administer and record psychiatric rating scales.
- Provide empathetic and supportive patient care.
- Maintain accurate electronic health records.
- Manage patient scheduling, check-in, and check-out.
- Handle patient financial procedures.
- Assist with insurance and billing processes as needed.
- Travel to regional centers on short notice to provide coverage.
Benefits
- 401(k) savings and investment plan with company contribution.
- Paid time off; accrual details differ by employee classification, and full-time exempt employees are eligible for Flex-PTO.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Optional supplemental medical insurance.
- Health savings and flexible spending accounts.
- Company-paid life insurance and additional voluntary life insurance.
- Company-paid short-term and long-term disability insurance.
- Paid sick leave where applicable and required by state law.
- Specialized training and certification in TMS and esketamine therapy.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
