Behavioral Health Technician

Northstar Behavioral Health Network•Maplewood, MN

About The Position

Northstar Behavioral Health Network provides specialized services for people experiencing substance use disorders, particularly opioid use disorder and stimulant use disorder, as well as Intensive Residential Treatment Services (IRTS). The Behavioral Health Technician supports clients and counselors in a residential treatment setting through medication administration, client monitoring, transportation, documentation, household support, and assistance with program activities. The role requires compassionate, dependable, and objective interaction with clients, knowledge of applicable program policies and Minnesota statutes, and the ability to work independently as well as collaboratively. The position may involve rotating or off-shift schedules, holiday rotation, and additional hours as needed.

Requirements

Valid driver's license with an acceptable driving record.
CPR/First Aid certification, or the ability to attain it within 30 days of employment.
Must pass a background check.
Knowledge of Minnesota statutes related to providing services to the population served by Northstar Behavioral Health Network, and willingness to learn, understand, and follow regulations with integrity.
Ability to understand and follow Northstar Behavioral Health's Drug and Alcohol Policy.
Must be at least 18 years old.
Proficient computer skills, including Microsoft Office and Google Suite.

Responsibilities

Administer client medications and document them accordingly.
Maintain current knowledge of house and client activities.
Transport clients to and from appointments, intake pickups, discharge drop-offs, and other destinations while ensuring passengers are compliant, safe, and non-volatile.
Plan work tasks to align with programming requirements.
Prioritize client monitoring, house rounds, documentation, and other assignments.
Maintain current knowledge of program philosophy, policies and procedures, 245G requirements, house operations, client rights, and confidentiality.
Assist counselors with intake and admission procedures and orient new clients and coworkers.
Encourage clients to pursue their goals and serve as a positive role model.
Participate in client recreational activities with a positive attitude.
Connect clients with information about community services and opportunities.
Document client information objectively in communication logs, client files, and other required forms.
Interact diplomatically and sensitively with staff and clients, respecting their feelings, needs, values, and opinions.
Complete clerical tasks, including faxing, copying programming materials, stocking packets and forms, typing documents in Word, and updating Excel spreadsheets.
Assist with food preparation and household cleaning as needed.
Follow attendance and absence policies and report punctually for work and shift-change reports.
Participate in rotational and/or off-shift schedules, including holiday rotation, as applicable.
Work additional hours or off-shift as needed.