Behavioral Health Technician

Lifepoint Health • Mckinney, TX

1d • Onsite

About The Position

Collin Springs, part of Lifepoint Health, is seeking a Behavioral Health Technician to support nursing administration at its behavioral health hospital in McKinney, Texas. The role reviews daily staffing needs, coordinates and supervises Patient Sitters, helps address staffing shortages, and supports staff development and compliance with policies and procedures. It also performs administrative duties such as preparing written communications, routing calls and visitors, coordinating meetings, maintaining calendars and files, and ordering supplies.

The role requires critical thinking, decisive judgment, minimal supervision, and the ability to take appropriate action in a stressful environment. The schedule is three 12-hour day shifts, 7 a.m. to 7 p.m. Collin Springs provides inpatient and outpatient mental health and addiction programs for children, adolescents, and adults.

Requirements

• Critical thinking skills, decisive judgment, and ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.
• High school diploma or equivalent.
• CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and before any patient contact.

Nice To Haves

• Associate degree.

Responsibilities

• Review daily staffing needs, calculate staffing requirements based on flexible staffing patterns and patient acuity, and maintain related records and reports.
• Review staffing levels and actively address shortages using flexible staffing plans as guidelines.
• Inform the appropriate Director promptly when staffing issues are anticipated or occur.
• Determine, coordinate, and supervise Patient Sitter staffing assignments.
• Recruit, direct, orient, train, coach, and mentor Patient Sitters.
• Perform or assist with performance evaluations and disciplinary actions.
• Assess and ensure the quality of services delivered and facilitate staff development programs.
• Ensure staff compliance with departmental and organizational policies, procedures, and protocols.
• Compose, type, and transcribe correspondence, forms, reports, presentation materials, and other written communications.
• Receive, screen, and route visitors and telephone calls; respond to, escalate, and follow up on inquiries and problems as appropriate.
• Schedule and coordinate meetings, conferences, special events, and appointments.
• Maintain assigned calendars, files, and office equipment.
• Order and stock supplies.
• Perform additional duties as assigned and needed.

Benefits

• Medical, dental, and vision coverage at multiple levels for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED