Behavioral Health Technician

Lifepoint Health • Mckinney, TX

18d • Onsite

About The Position

The Behavioral Health Technician supports nursing administration at Carrollton Springs Changes in Frisco and Collin Springs Changes in McKinney, Texas. The role reviews daily staffing needs, coordinates and supervises patient sitter assignments, addresses staffing shortages, and helps ensure staff provide quality services and comply with organizational policies. It also includes administrative and office duties such as preparing correspondence and reports, handling calls and visitors, coordinating meetings, maintaining calendars and files, and ordering supplies.

The position is part of a collaborative behavioral health care environment serving children, adolescents, and adults through Intensive Outpatient Programs and Partial Hospitalization Programs. The organization describes its care philosophy as psychosocial and focused on improving community health. The schedule is PRN, with 8-hour shifts Monday through Friday.

Requirements

• High school diploma or equivalent.
• Critical thinking skills and decisive judgment.
• Ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.
• CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and before any patient contact.

Nice To Haves

• Associate degree preferred.

Responsibilities

• Review daily staffing needs, calculate staffing requirements based on flexible staffing patterns and patient acuity, and maintain related records and reports.
• Supervise patient sitters.
• Review staffing levels and address shortages using the flexible staffing plan as a guideline.
• Inform the appropriate Director in a timely manner when staffing issues are anticipated or occur.
• Determine, coordinate, and supervise patient sitter staffing assignments.
• Recruit, direct, orient, train, coach, and mentor patient sitters.
• Perform or assist with performance evaluations and disciplinary actions.
• Assess and ensure the quality of services delivered and facilitate staff development programs.
• Ensure staff compliance with departmental and organizational policies, procedures, and protocols.
• Compose, type, and transcribe correspondence, forms, reports, presentation materials, and other written communications.
• Receive, screen, and route visitors and telephone calls; respond to, escalate, and follow up on inquiries and problems as appropriate.
• Schedule and coordinate meetings, conferences, special events, and appointments.
• Maintain assigned calendars, files, and office equipment.
• Order and stock supplies.
• Perform additional duties as assigned and needed.

Benefits

• Medical, dental, and vision coverage at multiple levels for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Education Level: High school or GED