Behavioral Health Technician
About The Position
The Behavioral Health Technician works on a 24/7 behavioral health care unit serving adult and adolescent patients. The role responds to the supervisor, Lead BHT, and charge nurse on duty to monitor safety, interact appropriately with patients, assist with patient care management, and record progress toward treatment plan objectives in the Electronic Health Record (EHR). The technician leads and monitors therapeutic groups, leisure activities, and exercise activities, and completes required EHR documentation. The position supports intake and admission processes, including security and safety checks, searches of patients and belongings for contraband, EHR entry, personal-belongings inventories, explaining required documents and obtaining signatures, and obtaining and documenting vital signs. Other duties include maintaining unit cleanliness, laundry, beds, and infection-control routines; monitoring patient behavior and interactions; redirecting behavior respectfully; participating in verbal de-escalation; and working with the team to carry out Handle with Care (HWC) non-violent interventions when needed. The technician protects patient confidentiality in accordance with HIPAA and 42 CFR, completes routine unit tasks as directed, and attends staff meetings and trainings as requested.
Requirements
- High school diploma or equivalent.
- One year of experience interacting directly with individuals in a behavioral health setting.
- Ability to manage stressful situations and maintain appropriate work demeanor and boundaries.
- Demonstrated excellent customer service.
- Ability to maintain high ethical and professional standards and follow agency policies and procedures.
- Strong oral and written communication skills.
- Ability to work independently and as part of a team.
- Ability to successfully complete and certify in Handle with Care training for all levels.
- Ability to pass Level II background clearance and a drug test.
- Valid Florida driver's license, insurance, and a safe driving record.
Responsibilities
- Monitor the safety, behavior, and interactions of adult and adolescent patients on a 24/7 behavioral health care unit.
- Interact respectfully and appropriately with patients, staff, visitors, and others.
- Assist with patient care management and document progress toward treatment plan objectives in the EHR.
- Lead and monitor therapeutic groups, leisure activities, and exercise activities.
- Complete required EHR documentation.
- Complete intake and admission tasks, including safety checks, searches for contraband, EHR entry, and inventory of personal belongings.
- Explain admission consents and other required documents and obtain patient or guardian signatures as needed.
- Obtain and document vital signs.
- Maintain unit cleanliness, laundry, beds, and infection-control routines.
- Redirect patient behavior respectfully, participate in verbal de-escalation, and work as a team to implement Handle with Care non-violent interventions when needed.
- Maintain patient confidentiality in accordance with HIPAA and 42 CFR.
- Complete routine unit tasks as directed by the supervisor, Lead BHT, or charge nurse on duty.
- Attend staff meetings and trainings as requested.
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Life insurance
- Employee Assistance Program (EAP)
- Employer-sponsored contribution to a Health Savings Account (HSA), with a qualifying insurance plan
- Paid Time Off (PTO)
- 11 paid holidays
- 403(b) retirement plan, with a 9% employer contribution for eligible employees
- Tuition reimbursement
- Public Service Loan Forgiveness (PSLF) eligibility
- Health Resources and Services Administration (HRSA) loan repayment eligibility for qualifying staff
- $1,500 sign-on bonus
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
