Behavioral Health Technician

The Centers•Cleveland, OH

86d•$22 - $27•Onsite

About The Position

The Behavioral Health Technician I serves as a frontline advocate for the individuals we serve, delivering person-centered, trauma-informed, and judgment-free care that honors each person's dignity, strengths, and recovery goals. Through empathic listening, skilled de-escalation, and hands-on support, the BHT I plays a critical role in creating a recovery environment where individuals feel safe, respected, and empowered to heal.

Requirements

High school diploma or GED required
Minimum age of 18 years
Must pass background check, credentialing, and tuberculosis screening
Demonstrated emotional stability, sound judgment, and commitment to ethical, respectful care
Willingness to participate in ongoing training in crisis intervention, trauma-informed care, restraint reduction, and safety procedures, as well as mandatory staff meetings and clinical supervision

Nice To Haves

Associate degree in Psychology, Social Work, Human Services, or related field preferred
Certified Behavioral Health Technician (CBHT) preferred, or ability to obtain within 6 months of hire
CPR and First Aid certification required (or obtainable within 30 days of hire)
Crisis Prevention Intervention (CPI) certification (may be completed within 60 days of hire)
1 year of experience in behavioral health, mental health, or crisis services preferred
Experience with individuals with mental illness, substance use disorders, or developmental disabilities preferred
Hospital, residential, or crisis stabilization experience a plus
Entry-level candidates with a strong interest in behavioral health and recovery-oriented work are encouraged to apply
Valid driver's license preferred

Responsibilities

Provide continuous monitoring and direct care to individuals experiencing psychiatric crises, substance use disorders, and co-occurring conditions in a respectful, non-judgmental manner
Observe, assess, and document client behaviors, symptoms, and vital signs; communicate changes promptly to clinical staff
Collect blood and other specimens as ordered
Assist clients with activities of daily living — including hygiene, grooming, nutrition, and self-care — in ways that promote dignity and independence
Utilize therapeutic communication and verbal de-escalation techniques to promote safety, trust, and stabilization
Implement safety protocols and trauma-informed interventions to prevent harm
Participate in physical intervention and restraint procedures when required, following established safety and care standards
Respond calmly and effectively to emergencies and behavioral crises
Maintain a clean, safe, and therapeutic milieu through environmental rounds and safety checks
Facilitate and support therapeutic activities and groups that strengthen coping skills, emotional regulation, and recovery partnerships
Provide consistent emotional support and encouragement, reinforcing hope, autonomy, and self-efficacy
Teach recovery and life skills using recovery-oriented tools
Transport individuals to community resources as needed
Support admission and discharge processes, including client orientation, belongings inventory, and transition planning
Maintain accurate, timely documentation in the electronic health record
Collaborate with nurses, clinicians, peer support specialists, and other team members to support coordinated, whole-person care
Adhere to The Centers' compliance standards, Code of Conduct, and Conflict of Interest Policies