Regional Behavioral Health Technician (Greenbrook)

Neuronetics, Inc. • Chicago, IL

10d • $22 - $24 • Hybrid

About The Position

Greenbrook Mental Wellness Centers is seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in their welcoming outpatient centers. This role offers an opportunity to grow skills, receive specialized training, and connect with patients. The position supports Chicago-area centers, including Chicago, Glenview, and Hoffman Estates, and requires reliable personal transportation for travel between centers.

Requirements

• High School Diploma, Associate's Degree, or equivalent clinical certification (Required)
• Experience in fast-paced patient-facing, customer service, or healthcare environments
• Stable and consistent work history
• Experience with Microsoft Office
• Strong written and verbal communication skills
• Ability to stand for extended periods
• Willingness to travel between Chicago-area clinics
• Reliable transportation
• Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Nice To Haves

• Bachelor's Degree in Psychology, Social Work, Human Services, or a related field (Preferred)
• Familiarity with EHR systems (AdvancedMD and Salesforce preferred)
• Healthcare experience or internship equivalent to one year (Preferred)

Responsibilities

• Administer TMS and esketamine treatments according to clinical protocols
• Monitor patient responses and comfort during treatment
• Complete psychiatric rating scales and clinical documentation
• Provide compassionate support throughout the patient journey
• Schedule appointments and manage patient flow
• Handle check-in and check-out procedures
• Maintain accurate electronic medical records (EHR)
• Support financial and administrative processes
• Assist with insurance and billing processes as needed
• Help ensure efficient daily clinic operations

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) with company match
• Generous paid time off
• Company-paid training and development opportunities
• Specialized training and certification in Transcranial Magnetic Stimulation (TMS) and Esketamine Therapy
• Optional supplemental medical insurance
• Health savings and flexible spending accounts
• Company-paid life insurance and additional voluntary life insurance
• Company-paid short term disability and long term disability insurance
• Participation in a 401(k) savings and investment plan with company contribution
• Paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time.
• Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual.
• If applicable and required under state law, the successful candidate will also be eligible for paid sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED