Behavioral Health Technician

ADDICTION AND MENTAL HEALTH SERVICES•Louisville, TN

About The Position

The Behavioral Health Technician supports the mental health and well-being of patients by providing direct care and assistance under the supervision of clinical staff. The role implements individualized treatment plans, conducts clinical assessments, monitors patient behavior, and manages crisis situations to help ensure patient safety and progress. The technician maintains accurate clinical documentation to support continuity of care and regulatory compliance, and collaborates with multidisciplinary teams on treatment and discharge plans. The position delivers compassionate, evidence-based care in a structured and supportive environment.

Requirements

  • High school diploma or equivalent.
  • Experience in mental health or behavioral health settings, including direct patient care.
  • Knowledge of clinical documentation standards and ability to maintain accurate records.
  • Training or certification in crisis intervention and management.
  • Ability to perform clinical assessments and support treatment planning.

Nice To Haves

  • Associate degree or higher in a related field.
  • Certification as a Behavioral Health Technician or equivalent credential.
  • Experience working with children and adolescents with Serious Emotional Disturbance (SED).
  • Familiarity with electronic health record (EHR) systems.
  • Additional training in trauma-informed care or related therapeutic approaches.
  • Strong communication and teamwork skills in multidisciplinary healthcare environments.

Responsibilities

  • Conduct clinical assessments and monitor patient behavior to identify needs and progress.
  • Provide direct patient care and support, including crisis intervention and management during episodes of emotional or behavioral distress.
  • Maintain detailed and accurate clinical documentation, including progress notes, incident reports, and discharge plans.
  • Collaborate with healthcare professionals to develop and implement individualized treatment and discharge plans.
  • Ensure a safe and therapeutic environment by following established protocols and responding promptly to emergencies.

Benefits

  • Medical coverage through three BCBSAL medical plans, with improved rates, co-pays, and prescription benefits.
  • Expanded coverage options for domestic partners and a wider network of in-network providers.
  • Mental health support, including an Employee Assistance Program with digital wellness tools and wellness coaching.
  • Voluntary coverages including pet insurance, home and auto insurance, and family legal services.
  • Student loan repayment for nurses and therapists.
  • 401(k) retirement plan through Voya.
  • Paid time off.
  • Voluntary benefits for part-time employees working 20 hours or more per week, including dental, vision, life, accident insurance, and telehealth options.
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