Behavioral Health Technician

Catholic Charities Careers•Miami, FL

69d•Onsite

About The Position

The Behavioral Health Technician is responsible for providing supervision and support to consumers, ensuring their safety and adherence to program procedures. This role involves monitoring residents, managing reception duties, assisting with medication, and maintaining documentation. The technician must comply with all training, policies, and procedures, including those related to safety and incident reporting. This position requires a proactive approach to maintaining a secure and supportive environment for consumers.

Requirements

One year of related experience
Proficiency both oral and written English.
Active CPR certificate preferred or obtained within 60 days of hire
Safe Serve Certification preferred or obtained within 30 days of hire.

Nice To Haves

Active CPR certificate
Safe Serve Certification

Responsibilities

Conduct self in a manner that is an example of positive social interaction, appropriate boundaries, and effective communication.
Ensure all residents understand program procedures and adhere to them.
Provide supervision to peer-led groups and to consumers during recreational time.
Document inappropriate behaviors and activities in the daily log.
Monitor cameras while at the front desk.
Monitor rooms regularly throughout the day to determine the safety and security of consumers.
Ensure that consumers are at scheduled groups.
Report unusual incidents to the supervisor and program director.
Report emergencies requiring police, fire or medical to 911.
Conduct a search of consumer’s property and rooms.
Ensure no contraband enters the facility.
Conduct breathalyzer test on consumers during re-entry and assist with obtaining urine samples from consumers.
Provide consumers with toiletries and cleaning supplies from inventory when necessary.
Ensure all consumer logs and documents are completed and submitted in a timely manner.
Provide customer service to visitors and consumers.
Answer telephones and direct calls to the appropriate employee.
Acts as liaison between consumers and administration.
Ensure that all visitors and consumers sign in and out.
Work in collaboration and under the supervision of the program nurse in the disbursement and documentation of medications to consumers.
Adhere to the program’s medication administration policy and procedure.
Provide consumers with their medication so that the consumer may self-administer their medication.
Complete Medication Administration Record for all over-the-counter and prescribed medication.
Complies with all required trainings as per COA standards, funding, and licensing requirements.
Incumbent will comply with all policies, procedures and requirements necessary to perform the functions of this position.
Participates in the Performance Quality Improvement process.
Adheres to the dress code and wears appropriate clothing and closed-toe shoes, and follows safety protocols per OSHA and Catholic Charities when conducting job functions.
Ensures appropriate reporting of incident reports in adherence to DCF and Catholic Charities Policies and Procedures requirements.
Perform additional responsibilities as required by the supervisor.