Behavioral Health Technician - Emergency Department

Sutter Health•Roseville, CA

About The Position

The Behavioral Health Technician provides support to ensure patients’ psychiatric and physical nursing care needs are met. The role helps promote and maintain a healthy, safe, and therapeutic environment, and performs routine patient care and support services within the legal scope of practice and established standards, policies, and procedures. The technician uses education, technical competence, and patient interaction skills to build confidence and cooperation with patients, their families or support groups, and other healthcare providers. The role exercises sound judgment and develops clinical skills to support the patient’s plan of care in a timely manner, while following applicable regulations and policies to protect privacy and safety and support optimal patient care.

Requirements

High school diploma or GED.
BLS (Basic Life Support) Healthcare Provider certification and licensure.
Demonstrated knowledge of basic nursing skills, medical procedures, views, and equipment.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including prioritizing assignments and working within standardized procedures and scientific methods to meet objectives and deadlines.
General knowledge of computer applications such as Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers.

Responsibilities

Support patients’ psychiatric and physical nursing care needs.
Promote and maintain a healthy, safe, and therapeutic environment.
Perform routine patient care and support services within the legal scope of practice and established standards, policies, and procedures.
Use patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers.
Exercise sound judgment and develop clinical skills to support the patient’s plan of care in a timely manner.
Follow applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety.