Behavioral Health Technician

The Recovery Village•Worcester, MA

About The Position

Promises Behavioral Health is seeking a full-time Behavioral Health Technician (BHT) for the Washburn House addiction treatment center in Worcester, Massachusetts. The role supports adults with co-occurring diagnoses in a residential treatment facility. BHTs provide oversight and support to clients and staff, supervise the client milieu around the clock, and help create and maintain a therapeutic environment for treatment initiatives. This is an entry-level position. Available schedules are Friday through Tuesday, 3:00 p.m. to 11:30 p.m., or Wednesday through Sunday, 3:00 p.m. to 11:30 p.m. Pay is $17 per hour, with a $1 shift differential for second shift. The position is part of the Advanced Recovery Systems family of behavioral health programs, which includes Promises Behavioral Health, The Right Step, and The Ranch. The organization describes a shared commitment to expanding access to high-quality, evidence-based addiction and mental health care, improving patient outcomes, supporting employees, and strengthening communities.

Requirements

A valid driver’s license is required.
Ability to communicate clearly and persuasively, listen, seek clarification, and respond well to questions.
Organization, communication, and interpersonal skills.
Ability to exercise sound judgment, attend to detail, and maintain a positive work attitude.
Ability to maintain the confidentiality of medical, financial, and legal information.
Ability to complete work assignments accurately and in a timely manner.
Ability to understand and apply program knowledge, including the disease model, motivational interviewing, trauma-informed and experiential approaches, CBT, self-help approaches, and evidence-based practices in client care.
Ability to understand and use medical knowledge, complete medication observations, observe and assess detox clients, and complete and document vital signs.
Ability to document thoroughly in an electronic medical record.
Ability to interact and communicate professionally with clients, client family members, referral sources, and vendors.
Knowledge of MS Office and office equipment such as copiers and scanners.
Must meet pre-employment and maintain applicable state and job-related requirements for background screening, fingerprinting, drug testing, health screening, DMV, insurance, CPR/Basic First Aid, and license or credential verifications.

Nice To Haves

A minimum of one year of experience in the addiction or mental health fields is preferred.
A high school diploma or equivalent is preferred.

Responsibilities

Provide services necessary to maintain a functioning milieu, including transporting or picking up clients.
Perform safety cleaning and follow OSHA safety protocols.
Stock and maintain inventory of client items, including literature and hygiene items.
Provide clients access to hygiene items and necessities, including phones and computer time.
Complete administrative tasks necessary to client success, such as faxing, ordering, and maintaining client medical records or physical charts.
Organize client belongings and administer access to them.
Maintain active awareness of clients’ locations and attendance at programming.
Observe, monitor, intervene upon, and document client behaviors and presentations.
Complete medication observations, collect and document vital signs, and assist the medical and nursing team.
Maintain high-quality documentation using appropriate forms and clinical language.
Facilitate non-clinical group sessions within the employee’s skill set and scope of practice.