Behavioral Health Technician - Overnight

Paragon•Frisco, CO
•Onsite

About The Position

The Behavioral Health Technician (BHT) is a frontline crisis support professional at the Crisis Walk-In Center. The role provides screening, intake, engagement, care coordination, and stabilization support for people experiencing behavioral health or substance use crises. The BHT supports individuals during psychiatric crises, early withdrawal, and stabilization while working closely with clinicians, substance use disorder counselors, and medical staff. The position is especially important for engagement, safety monitoring, care transitions, and helping individuals navigate services during high-stress, high-acuity situations. This is a full-time overnight position at the Summit County Crisis Walk-In Center, which operates 24/7. The schedule is three 12-hour overnight shifts, with overtime opportunities. The role requires living in or near the posting location and a willingness to travel to homes and communities.

Requirements

  • Relevant experience in crisis intervention, behavioral health, substance use services, or peer support.
  • Strong interpersonal, communication, and crisis de-escalation skills.
  • Ability to remain calm, organized, and responsive under pressure.
  • Understanding of confidentiality, HIPAA, and protected health information.
  • Ability to work flexible schedules, including evenings, weekends, and holidays.
  • Cultural humility and commitment to equitable care delivery.
  • Valid driver's license and auto insurance.
  • Willingness to travel to homes and communities.
  • Must live in or near the location of the posting.
  • Required certifications must remain active and in good standing.

Nice To Haves

  • Bachelor’s degree in psychology, social work, counseling, or a related field; equivalent experience is considered.
  • CAS, CAT, Peer Specialist, EMT, or Paramedic experience.
  • Bilingual or multilingual skills.

Responsibilities

  • Provide timely, compassionate engagement to individuals presenting in crisis, including walk-ins and referrals.
  • Complete initial screenings, intake documentation, and service coordination under clinical guidance.
  • Support crisis stabilization activities, including observation, de-escalation, and supportive interventions.
  • Assist with withdrawal management coordination, including monitoring, comfort measures, and communication with medical staff.
  • Collaborate with clinicians on safety planning, service plans, and transition planning.
  • Coordinate referrals and warm handoffs to inpatient, withdrawal management, outpatient, residential, and community-based services.
  • Maintain accurate and timely documentation supporting clinical care, safety, and regulatory compliance.
  • Participate in Crisis Prevention & Intervention (CPI) responses and behavioral health emergencies.
  • Support daily living needs, parenting support, and structured routines as appropriate.
  • Maintain working knowledge of community resources and crisis system pathways.
  • Uphold confidentiality, HIPAA, and ethical standards.
  • Foster positive relationships with law enforcement, hospitals, EMS, and community partners.

Benefits

  • Health, dental, vision, life, short-term disability, and long-term disability insurance.
  • Flexible work hours.
  • Discretionary Time Off (DTO).
  • 401(k) retirement plan.
  • Employee Assistance Program (EAP).
  • Professional development support.
  • Referral bonuses.
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