Behavioral Health Technician

Colonial Behavioral Health•Williamsburg, VA

16d

About The Position

Colonial Behavioral Health is hiring a Behavioral Health Technician for its Crisis Receiving Center, part of the new Center for Support and Wellness. The center will provide compassionate, immediate care to adults experiencing behavioral health and substance abuse crises. The Crisis Receiving Center operates 24 hours a day, every day, and offers assessment, crisis intervention, care coordination, and peer support services. The Behavioral Health Technician provides collaborative behavioral health services, including support with screening, admission, orientation to services, care coordination, and health literacy education. The role provides supervision, monitoring, and direct care to individuals receiving services, while helping maintain their health, safety, and human rights. Duties include milieu management in Crisis Stabilization units, de-escalation and skills training, carrying out Individual Service Plans with the treatment team, and supporting individuals’ recovery goals.

Requirements

At least one year of work experience in a mental health or substance abuse treatment setting.
Valid driver’s license.
High school diploma or equivalent.
Ability to speak effectively before groups with poise, voice control, and confidence.
Excellent de-escalation skills.
Knowledge of mental illness and substance use disorders.
Knowledge of law enforcement and the criminal justice system.

Nice To Haves

Associate’s degree.

Responsibilities

Provide milieu management and oversee individual behaviors in Crisis Stabilization service units.
Support clients experiencing acute symptoms of mental illness.
Provide individual and group training in skill development.
Carry out Individual Service Plans as outlined by the treatment team.
Monitor individuals receiving services and document observations.
Monitor individuals and the service environment for behavioral health safety risks, and alert leadership to safety concerns, changes in medical status, and behavioral escalation.
Use de-escalation skills to create and maintain a calm, therapeutic environment.
Assist with admission and discharge processes, including belongings inventories, paperwork, and other administrative tasks.
Support screening, orientation to services, care coordination, and health literacy education.
Provide supervision, monitoring, and direct care to individuals receiving crisis services.